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Franklin Regional Transit Authority

3.5

About this business

The Franklin Regional Council of Governments is a regional municipal services and planning organization based in the upper Connecticut River Valley of Massachusetts. Its members are municipalities, who choose to work together to produce public services and advocate common goals. The FRCG is a means and resource coordination of public policy and service delivery. By linking and coordinating planning, services, and advocacy, the FRCOG assists its constituent communities in benefiting from regional cooperation while retaining l... read more

Location details

12 Olive St 2nd fl, Ste 7, Lewiston, MA, 01301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.530 reviews
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Oranie Saint juste's profile image
Oranie Saint juste 
on Google
a month ago
Jennifer Swartz-Senn's profile image
Jennifer Swartz-Senn 
on Google
3 months ago

Dori (sp?) and the dispatcher and driver on April 3, 2025 were SO helpful trying to get me where I needed to go! Long story which I will not go into but just wanted to say THANK YOU to the staff at FRTA for making sure I got to where I needed to go. 

Nathan Senn's profile image
Nathan Senn 
on Google
3 months ago

Dori (sp?) and the dispatcher and driver on April 3, 2025 were SO helpful trying to get me where I needed to go! Long story which I will not go into but just wanted to say THANK YOU to the staff at FRTA for making sure I got to where I needed to go. 

Leonore Alaniz's profile image
Leonore Alaniz 
on Google
7 months ago

I got a ride by calling the dispatch office at 4 PM with a request less than 24 hr notice, from Tunres Falls to Greenfield on a Saturday morning. I was elated to make it to a meeting. Better yet: Now there are at least a few bus rides SCHEDULED on Saturdays between the two towns! The dispatch man was super helpful, and I got an email follow up with the scheduled rides on weekend! Bravo. My expereince with drivers has been VERY good. They are personable. I hear some people missed bus due to ealry leaving if bus. I believe FRT... read more

Lionesshe1 Lionesshe2's profile image
Lionesshe1 Lionesshe2 
on Google
7 months ago

The worst service I ever experienced, the bus driver is very rude customer service is literally The worst. 

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Frequently asked questions about Franklin Regional Transit Authority

How is Franklin Regional Transit Authority rated?

Franklin Regional Transit Authority has a 3.5 star rating with 30 reviews. 

When is Franklin Regional Transit Authority open?

Franklin Regional Transit Authority is closed now. It will open on Monday at 9:00 a.m. 

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