This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Franklin Dental
- Dental
- Columbus, GA
About this business
Location details
4519 Woodruff Rd #10, Columbus, GA, 31904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter has braces. They turned her away due to a payment issue. However I was not behind on my payments. It has been months since she has been seen. I can’t receive help on getting her in to be seen bc they do not ever have any appointments available. When I spoke to the billing dept the story doesn’t align with what the people in the office are telling me about my bill. It’s unfair I’m paying for a service every month for my daughter that she can’t even receive. It’s super sad and I can’t get anyone to help me resolve ... read more
Tara was awesome. Single mom of 4 and they helped me and knocked the appointments out fast with professionalism and having a 2,4 and 6 year old all at once plus my 14 year old they did outstanding making the little ones have a great first experience. No tears and no cavities. Thanks Kool Smiles team y’all rock. Thank you Tara for making my youngest ones feel safe, happy and excited for their dentist visit.
There was one nice guy that came to get my daughter to do x-rays, but the Dr barely spoke a word to me. He was busy, and I think he is nice, but parents want a Dr that will slow down long enough to make eye contact. I also want him to tell ME what he sees, not just dictate it to the nurse. Neither of my children had cavities, and I feel the staff should have smiled at least. Yes, it was close to their lunch time. I was also 10 mins late to my appt so I guess they were ill bc of this, but I had a good reason for being late. L... read more
This dentist office is quick, easy, and professional. The only one my children will go to in Columbus.
Playground once again was closed this has happened last 3 visits. Its hard to explain ro a 3 year old. Instead of blocking with chairs that 5 or 6 kids moved including my own close it off better. The hygienist Beth usually cleans my daughter s teeth with zero problems and remembers she is 3 not 10 where a kid would sit still. Instead of trying to reassure my daughter everything was ok, they bring 3 people to hold her down as she is crying from being scared. Also im not really confident they cleaned all of her teeth it seemed... read more
This was perhaps the most unprofessional "establishment" I've ever taken my child to besides maybe Chucky Cheese. I am relatively sure that the staff employed were either dropouts in their class or somehow being forced to work there. I can't see any other reason why anyone would want to be there. They overbook appointments and have an inefficient system where they call out names of people they can't find and when they finally get you back to the real nightmare, You are forced to sit and wait for approximately another hour wh... read more
Very professional! We love the staff and the care Dr. Adams and Heidi took with my daughter.. They were very fast, patient and kind to my daughter..
Never again will I put my child through the unprofessional & unorganized mess of this office. We had a appointment at 10, didn't get back to a room until 11:45 then didn't see the doctor until after 12. I've never in my life seen a Doctor that treats children the way Dr. Jacqueline L. Gilkey treated my little girl yesterday. She was so rude & had a nasty attitude even knowing my little girl was scared to death about having 2 teeth removed. Shame on her is all I can say. I gave them 1 star only because i didn't have a choice ... read more
Great visit with my 14 yr old daughter! They saw us fairly promptly, especially when compared to wait times we've had at other providers. The staff was super-friendly, knowledgeable, professional, & helpful. They set her up for a tooth extraction and orthodontics consult, & even set her future cleaning appointment, making sure all of the appointments were convenient for me. They were happy to accommodate my work schedule & still got her scheduled to come back within a few weeks. I'm very glad I chose them - would highly reco... read more
Frequently asked questions about Franklin Dental
How is Franklin Dental rated?
Franklin Dental has a 2.8 star rating with 498 reviews.
When is Franklin Dental open?
Franklin Dental is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com