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Founded in 1993, Franklin American Mortgage Company is one of the leading privately held mortgage banking companies in the United States. It is a full-service mortgage banker licensed to provide residential mortgage loans. The company serves as a lender to consumers and mortgage professionals. Franklin American Mortgage Company provides various flexible mortgage packages for borrowers and brokers. It operates retail, wholesale and correspondent divisions. The company funds and underwrites loans for mortgage brokers. Franklin... read more
5221 N O'Connor Blvd #900, #900, Irving, TX, 75039, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Modern online management (self-service) of accounts doesn't exist, forcing you to contact them via phone when you need something. Managing accounts, payments, and accessing loan information without calling is very difficult. Calling them results in no-less than a 30 minute hold before speaking to someone and rarely connects you to the right person. They need a serious overhaul on self-service channels and customer support. Their rates are great, but once you commit to a loan with them, you're stuck with their outdated online... read more
Modern online management (self-service) of accounts doesn't exist, forcing you to contact them via phone when you need something. Managing accounts, payments, and accessing loan information without calling is very difficult. Calling them results in no-less than a 30 minute hold before speaking to someone and rarely connects you to the right person. They need a serious overhaul on self-service channels and customer support. Their rates are great, but once you commit to a loan with them, you're stuck with their outdated online... read more
Awesome Mortgage Company!!! :)
Franklin American Mortgage Company has a 3 star rating with 6 reviews.
Franklin American Mortgage Company is closed now. It will open on Monday at 9:00 a.m.
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