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Franklin American Mortgage Company
- Mortgage Lenders
- Irving, TX
About this business
Location details
5221 N O'Connor Blvd #900, #900, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Modern online management (self-service) of accounts doesn't exist, forcing you to contact them via phone when you need something. Managing accounts, payments, and accessing loan information without calling is very difficult. Calling them results in no-less than a 30 minute hold before speaking to someone and rarely connects you to the right person. They need a serious overhaul on self-service channels and customer support. Their rates are great, but once you commit to a loan with them, you're stuck with their outdated online... read more
Modern online management (self-service) of accounts doesn't exist, forcing you to contact them via phone when you need something. Managing accounts, payments, and accessing loan information without calling is very difficult. Calling them results in no-less than a 30 minute hold before speaking to someone and rarely connects you to the right person. They need a serious overhaul on self-service channels and customer support. Their rates are great, but once you commit to a loan with them, you're stuck with their outdated online... read more
Awesome Mortgage Company!!! :)
Frequently asked questions about Franklin American Mortgage Company
How is Franklin American Mortgage Company rated?
Franklin American Mortgage Company has a 3 star rating with 6 reviews.
When is Franklin American Mortgage Company open?
Franklin American Mortgage Company is open now. It will close at 6:00 p.m.
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