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10 E 53rd St 15th floor, New York, NY, 10022, United States
Get directionsNeglected My Budget I gave a clear price range, but the agent repeatedly showed me homes well above my limit. It felt like they didn’t respect my financial boundaries.
Unclear Fees and Hidden Costs, Found out about extra fees after closing. Things that were never disclosed upfront. Poor Knowledge of Local Market I asked basic questions about zoning and school districts, and the agent had no clue. Shouldn’t they know this stuff.
Pushy and Sales-Driven I felt more like a commission than a client. The agent kept pushing me to make an offer on properties I wasn't even remotely interested in. Zero effort to understand my needs.
Condescending Attitude One of the agents talked down to me the entire time, as if I didn’t know anything. It was insulting and made the whole process uncomfortable.
We scheduled a viewing of an apartment and Frank chose not to inform us that a lease was signed. We took unpaid time off work to view this apartment, with a commute of over an hour total. Incredibly unprofessional.
Frank Suriano has a 3.8 star rating with 14 reviews.
Frank Suriano is open now. It is open 24/7.
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