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Frank E. Smith Funeral Home and Crematory

3.9

About this business

Location details

405 N Columbus St, Lancaster, OH, 43130, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.933 reviews
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Ava Faulkner's profile image
Ava Faulkner 
a week ago

Our experience with George Barnes was extremely disappointing and upsetting. My boyfriend’s father had just lost his wife, and instead of showing compassion and understanding, George was incredibly rude and insensitive toward him and the rest of the family. He brought up inappropriate clinical terminology and scenarios without seeming to consider the family’s feelings. He made it sound as though their mother’s ashes could end up sitting in a car or storage unit, made an inaccurate comment about her weight that suggested the ... read more

Jeffrey Dolan's profile image
Jeffrey Dolan 
a week ago

I am extremely disappointed in the way George Barnes treated my wife’s family during an already incredibly difficult time. I have personally planned both of my parents’ funerals, and I understand how overwhelming the process can be. In my experience, those arrangements were handled with kindness, patience, and compassion. Unfortunately, my wife’s family was met with insensitive comments, including remarks about her mother’s ashes potentially ending up in a car or storage unit. There also seemed to be very little understandin... read more

Carlie Cope's profile image
Carlie Cope 
a week ago

I have never felt more compelled to write a negative review about someone during one of the most painful moments my family has ever experienced. We were dealing with the death of my mother, and instead of receiving even the most basic compassion or empathy, we were met with an attitude that felt cold, dismissive, and profoundly insensitive. At no point did George Barnes offer a simple “I’m sorry for your loss.” Not once. What made the experience even worse was the way he treated my father. My mother had only been gone for ... read more

Dave Schamehorn's profile image
Dave Schamehorn 
7 months ago

Very caring and trustworthy always have your best interest in mind. They make final arrangements as easy as it can be at those difficult times. 

Michael's profile image
Michael 
8 months ago

Thank you for helping me with the passing of my lil Yorkie a few years back. I still have her ashes in the urn and other keep sakes. 

Frequently asked questions about Frank E. Smith Funeral Home and Crematory

How is Frank E. Smith Funeral Home and Crematory rated?

Frank E. Smith Funeral Home and Crematory has a 3.9 star rating with 33 reviews. 

When is Frank E. Smith Funeral Home and Crematory open?

Frank E. Smith Funeral Home and Crematory is open now. It will close at 5:00 p.m. 

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