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Frank Brown Customer Care Center

4.5

About this business

Location details

5802 TX-327 Spur, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5194 reviews
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Orlando Colon's profile image
Orlando Colon 
a week ago
Angie Howard's profile image
Angie Howard 
2 weeks ago

Poor communication! Took almost 2 months and 4 visits to finally replace the battery by an outside mechanic from Oklahoma. No loaner or rental car. Put over 400 miles on our vehicle and used our gas. So far no response from GMC for compensation. They partially reimbursed our rental car fee and promised us 40,000 GMC points. Now they are refusing to give us that. Not coming back or purchasing anything else GMC! 

wlfyzz is bad's profile image
wlfyzz is bad 
2 months ago

They explained everything. Came and informed me of a fix that needed to be completed. They did it all and I was only way. Great place and prices and people. 

Susan Holland's profile image
Susan Holland 
2 months ago
Will Maynard's profile image
Will Maynard 
2 months ago

Had a good experience working with Honda service. Scheduled a time to bring in our vehicle and the problem was diagnosed and resolved before lunch. 

Frequently asked questions about Frank Brown Customer Care Center

How is Frank Brown Customer Care Center rated?

Frank Brown Customer Care Center has a 4.5 star rating with 194 reviews. 

When is Frank Brown Customer Care Center open?

Frank Brown Customer Care Center is closed now. It will open at 8:00 a.m. 

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