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Frank Brown Customer Care Center
- Automotive
- Lubbock, TX
About this business
Location details
5802 TX-327 Spur, Lubbock, TX, 79424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My old CR-V had trouble in Post while I was heading home to Dallas on a Sunday. I got towed to this dealership, found a rental car in Lubbock, and drove home. I talked to Paul the next day. He set my expectations and said he would try hard to work me into their busy schedule. That evening he called to say they’d diagnosed the problem, and the next morning the problem was fixed along with additional tests to verify the engine was in good shape. I was thoroughly impressed. If this dealership treats out-of-town customers like m... read more
Good welcome and check out experience.
The guys in service are awesome! Brought my Del Sol in for what I thought was a simple problem, and they found plenty more to fix. They were honest about everything and gave me prices before they got to work. Will be back in the future!
Sammy in service did a good job but the time it took to get my vehicle out of shop. The first time it was in for 2months and this time 3weeks. My truck is a 2024 this is unacceptable.
Frequently asked questions about Frank Brown Customer Care Center
How is Frank Brown Customer Care Center rated?
Frank Brown Customer Care Center has a 4.6 star rating with 165 reviews.
When is Frank Brown Customer Care Center open?
Frank Brown Customer Care Center is closed now. It will open at 8:00 a.m.
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