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Frank Boucher Cadillac of Racine Parts Center
- Automotive
- Mt Pleasant, WI
About this business
Location details
8600 Washington Ave Building #100, Mt Pleasant, WI, 53406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Homestead Bomni Cadillac stay away from this dealership!! Service and reps it’s a scam. I started coming here in February oil change! My car is in excellent condition never an issue!! Till I came here they do something to the cars to keep you coming back!!! Next my car dash lights up!! Apparently my battery needs replacement! No autoshop will assist a Cadillac so your forced to go dealership! I change battery. They tell me car needs transmission flush front brakes on 2%. I come back do that service. Now my wind shield wiper ... read more
Do not take your vehicle to this dealership! They nickel and dime you! They don’t give you all information up front. I took my car for back windshield wipers. They told me we will order the part! After 4 hrs of waiting I see the mechanic through window infront of car. Rep tells me he taking steering wheel apart and later they take me home car was taking too long. Over the phone they tell now you have to replace the rusted bladed another 600 for the total cost. When they deceived me to think it was only 91.00 plus labor 250 !... read more
Miller Brothers Cadillac in Ellicott City, MD - probably one of the worst services I am receiving. When you enter, you don’t know what to do. Service person clearly lied to me that there is no warranty service Cadillac sells. When I showed him what I have from Fedility (bought through Cadillac when I bought the vehicle), he was like OK. My warranty says, I need to get the servicing done once every 10k miles for EV3. He is saying for every 7.5k miles, which was there for EV2. When I called, they didn’t take any appointme... read more
I left my vehicle for a service, for the day, never completed the service. When I received my vehicle back, I was missing a Lulu Lemon order, and a pair of Mau Jim sunglasses were missing from my console. They were rude and hung up on me when I called about the incident and the invoice for over $300 for an oil change. Stay out of this place, terrible service from sales through service.Â
I brought a Beautiful 2019 Escalade for Ciocca Cadillac in April and i love it! i unfortunately had to take it to have it serviced soon after for some issues with the radio. i admit that i was upset as i had big plans that upcoming weekend as it was my wife's birthday an i wanted to take her out in style!...lol I was met at the service desk by Steve and this guy really took care of me! Him and his team got my issue taken care of in great time and made sure that they kept me informed the whole way. Needless to say that i had ... read more
I bought a 2019 Chevy suburban from Bayway Cadillac Woodlands on Feb 11, 2026 with a cashier's check on a local bank, which was $300 more than it's final amount due. After numerous calls, emails, messages, I have not received the refund, any call back from the finance director, pre-owned manager or any other person other than one nice receptionist that tried to get responsible parties to contact me. Appears they want to steal my $300 refund.Â
This is the one of the worst customer service experiences I have ever had in my lifetime... I would not recommend this place to anyone and to think its from a Cadillac dealership. Bulletpoints *Communication, lucky if you get some *Knowledge, is lacking *Customer first- not at this place *Follow thru- lacking is this area *Correcting Mistakes- no sympathy for the customer what so ever. *Call backs- laughable This place thinks its a privilege to for you to bring your car to them, It should be the other way around hence t... read more
Buyer Beware – My Experience With Ed Morse Cadillac Delray Beach I want to share my experience as a buyer beware warning for anyone considering purchasing from Ed Morse Cadillac Delray Beach, especially if you are looking at a Certified Pre Owned Cadillac. I purchased a 2021 Cadillac CT5 Premium Luxury (CPO) for my 16 year old son. At the time of sale, the dealership gave me an Experian AutoCheck report showing no accidents or damage. I based my decision on that information, and because this was a CPO vehicle, I expected f... read more
I would like to share that I had an excellent service experience at Cadillac of New Orleans. Both Guy and Wayne were exceptional and continue to provide outstanding support. My experience with the finance manager was also very positive. This is the second vehicle I have purchased from the dealership, and I continue to return because of the consistently high level of service. Cadillac of New Orleans clearly values its customers and understands that selling is about building strong, lasting relationships with each customer. I... read more
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Frank Boucher Cadillac of Racine Parts Center is open now. It will close at 6:00 p.m.Â
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