This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Francis Landscaping
- Landscape Architects
- Raleigh, NC
About this business
Location details
8810 Westgate Park Dr # 114, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rude / Unprofessional and lousy customer service – Avoid Francis Landscaping at ALL costs! Even if they deliver for free. Invariably every time you use their service for "a" fix up, magically something else (which was totally functional before) breaks -- And you end up spending much much more than what you would have with 'any' other company to begin with. There is no concept of customer service at all layers of the company. Service Sucks - avoid at all costs.
Very pleased with Francis Landscaping – We hired Francis Landscaping to do our patio project. Jason came out to give us an estimate and he clearly knew his stuff. He got the information he needed quickly and within 24 hours he emailed an estimate. When I called to discuss more details, I spoke with Ray, who is the new owner of the company. Ray went above and beyond what other landscape companies would do. Ray came by twice on a weekend! Once to bring paver samples and again to mark out the design of the patio. He also gave u... read more
Business response:
Dear farleftlane, It was a pleasure to work with you. Please re-post your review at Francis Landscaping of Raleigh, Inc. Thanks.
avoid like the plaque – I have a long list of complaints, which when I brought up with them, I was blown off, repeatedly for months. They only want to use the same plants they use over and over again. If you don't want knock-out roses or dogwoods, just forget it. Though we marked out with flags where shrubs/trees should be sited, they were way off when installed. When they finally came back to consult about correcting the situation, they could not be bothered to take notes! Their plant guarantee involves taking out the plant... read more
Business response:
Jeff Francis no longer owns the company. It was purchased on relocated to Westgate Park Drive in Raleigh.
Great Service, Extra Effort, and Worth the Investment – My experience with Jeff Francis and Francis Landscaping was a great one. When we were looking for a company with which to partner in our landscape overhaul (and by overhaul I mean replanting, adding new, and including lots of stonework) Jeff and company did a great job! From Jeff's vision for our yard, through the quoting process (we had 5 re-quotes with this company as WE not THEM tweaked the plan and every time the quotes were spot on), to the upkeep of the site durin... read more
Business response:
Jeff Francis did not own the company when you submitted your review. The company has been under new ownership and management since August 1, 2008.
Great Service – Aside from our yard being a complete disaster we have an extremely active dog! Francis came in and designed not only a great looking yard but more dog friendly than we could have dreamed of. Our dog loves his new yard and we love that he doesn't track mud in the house anymore. Francis not only created a great layout they also gave us great prices and went over every price before they charged us a dime. The foreman on the job was extremely helpful and over saw the job even after the job was complete. Francis h... read more
Business response:
It was a pleasure worling with you as well. Please re-post your review to Francis Landscaping of Raleigh , Inc. Thanks.
Beware - When looking for a landscape firm or irrigation contractor, do yourself a favor and choose somebody else. – I used Francis for an irrigation job on my house, after receiving several estimates, their estimate came in the least expensive. I guess you get what you pay for in this case. Although the job was installed professionally and on time, I had several issues with them during and after the job. Without getting into the gory details... 1) They changed the scope of the job on me mid stream, ultimately installing les... read more
Editorial Review – Landscaping company offers design and installation of landscape, irrigation and hardscape as well as maintenance services.
Best landscaping company in the triangle – I was very pleased with the service that Jeff Francis of Francis Landscaping provided. He treated me with respect and made a lot of great suggestions. My lawn and plants look wonderful and I am getting many compliments. I would highly recommend their services.
Frequently asked questions about Francis Landscaping
How is Francis Landscaping rated?
Francis Landscaping has a 2 star rating with 9 reviews.
When is Francis Landscaping open?
Francis Landscaping is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com