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Francesca Jewellery Melbourne
- Consumer Goods
- Melbourne, VIC
About this business
Location details
Shop 231, level 2 Melbourne Central, Melbourne, VIC, 3000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I called up the customer service line to ask about product availability in store for an item I had seen online. The girl who spoke to me was the loviest person. She went above and beyond for me, contacting the Melbourne store, placing the product on hold and letting them know that I’d like it engraved, then contacting me to let me know it was ready for me to collect. I have never experienced such amazing customer service and the person I gave the present to was so happy with it. Thank you so much for everything and I’ll defi... read more
Honestly the best customer service I have experience in a long time. I was served by Pip and she was so kind and patient, me and my partner felt so impressed and will definitely will be coming back.
I recently had a disappointing experience with this company. I attempted to place an order for three pairs of earrings, enticed by a discount code I saw posted by an influencer just six days earlier. The influencer made no mention of an expiration date, so imagine my frustration when the code turned out to be invalid. Upon contacting customer service, I was informed that the code had expired the day before. While they offered a $10 credit, it hardly compensated for the approximately $40 discount I was expecting. This lack of... read more
Increíble atención de parte de la chica en Caja no recuerdo su nombre pero tiene Gafas. Me ayudó en todo y los precios a comparación de varios sitios se nota mucho y demasiada variedad. 100% recomendado
Such a wonderful experience dealing with Shari over the phone while discussing bracelet designs for my grandmother to gift to my mum and aunties. Shari was so helpful and knowledgeable. She made the process so easy and I could tell she genuinely cared. Thankyou for making this special gift even more meaningful! ❤️
Frequently asked questions about Francesca Jewellery Melbourne
How is Francesca Jewellery Melbourne rated?
Francesca Jewellery Melbourne has a 4.1 star rating with 136 reviews.
When is Francesca Jewellery Melbourne open?
Francesca Jewellery Melbourne is open now. It will close at 9:00 p.m.
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