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Fox World Travel, Inc.
- Hospitality
- Oshkosh, WI
About this business
The passion to guide travelers to their desired destinations has led Fox World Travel to become one of the top travel companies in the country. Whether it's designing a custom business travel program, a unique meeting or incentive trip, or an unforgettable personal vacation, a commitment to the needs of the customer allows our staff to offer an unmatched experience for the travel manager, meeting planner, business traveler and vacation traveler.
Location details
2150 S Washburn St, Oshkosh, WI, 54904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I booked a cruise in January 2024 for September 2025. When I booked I specifically asked about cancellation policy since it was so far out. I was told the 50 deposit would be non-refundable which I agreed to. I was told the 800 deposit would be refundable if canceled before the cut off date of June 12th. Due to a change in our life we had to cancel the cruise. When I spoke to Sherry 0n June 9th she said she processed it. She called be back on June 10th and now says the 800 is not refundable. This was not what I was told when... read more
I booked a cruise in January 2024 for September 2025. When I booked I specifically asked about cancellation policy since it was so far out. I was told the 50 deposit would be non-refundable which I agreed to. I was told the 800 deposit would be refundable if canceled before the cut off date of June 12th. Due to a change in our life we had to cancel the cruise. When I spoke to Sherry 0n June 9th she said she processed it. She called be back on June 10th and now says the 800 is not refundable. This was not what I was told when... read more
Business response:
Thank you for taking the time to share your feedback. Were genuinely sorry to hear of your frustration regarding the cancellation penalties tied to your ************** Fox World Travel, we strive to provide a transparent and simple planning experience from the very beginning. For that reason, all cancellation policiesincluding date-specific penalties, deposit terms, and our professional service feeare clearly outlined on your invoice. This would include the non refundable per person deposit and non refundable professional fe... read more
This is 4 months following our issue with Fox Travel, but maybe this background can help others. We purchased travel insurance for a $5000+ charter trip to Cancun in March. i.e. Fox sold the "policy". We were first time travelers with Fox. The return trip from Cancun to Milwaukee was a nightmare -- our otherwise 6 hr flight taking more than 24 hrs after a detour to Miami and our night sleeping on the terminal floor. "No crew, no aircraft"-- said the airline. Long story short: The FOX rep essentially washed her hands of assis... read more
Business response:
We apologize for the experience you had using a charter service airline through Apple Vacations. While Fox World Travel manages the travel planning and transactions, we have no control over the supplier's products/policies. In today's climate there are many airline schedule changes due to shortage of crew. We ultimately can advocate on your behalf for compensation but cannot control the supplier's response. We understand it feels like we brushed off the situation and for that we truly apologize as that is not the service we ... read more
This is 4 months following our issue with Fox Travel, but maybe this background can help others. We purchased travel insurance for a $5000+ charter trip to Cancun in March. i.e. Fox sold the "policy". We were first time travelers with Fox. The return trip from Cancun to Milwaukee was a nightmare -- our otherwise 6 hr flight taking more than 24 hrs after a detour to Miami and our night sleeping on the terminal floor. "No crew, no aircraft"-- said the airline. Long story short: The FOX rep essentially washed her hands of assis... read more
Business response:
We apologize for the experience you had using a charter service airline through Apple Vacations. While Fox World Travel manages the travel planning and transactions, we have no control over the supplier's products/policies. In today's climate there are many airline schedule changes due to shortage of crew. We ultimately can advocate on your behalf for compensation but cannot control the supplier's response. We understand it feels like we brushed off the situation and for that we truly apologize as that is not the service we ... read more
Frequently asked questions about Fox World Travel, Inc.
How is Fox World Travel, Inc. rated?
Fox World Travel, Inc. has a 1 star rating with 5 reviews.
When is Fox World Travel, Inc. open?
Fox World Travel, Inc. is closed now. It will open on Monday at 9:00 a.m.
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