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Four Winds Growers
- Nurseries & Gardening
- Fremont, CA
About this business
This company produces, grows and distributes Dwarf and Standard Citrus trees as well as many other edible landscape plants in California retail nurseries as well as mail order to individual customers throughout the United States.
Location details
42186 Palm Avenue, Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I spent the entire spring trying to order avocado and pomegranate trees from Four Winds Growers both for myself and for my best friend ****, who was recently diagnosed with stage 4 cancer. I began contacting them in March, asking if they could hold a pomegranate tree while I waited for the avocado trees to be restocked. They never responded until weeks later, by which point the pomegranate had sold out.When the avocados were finally available, I was dealing with identity theft and had no access to my bank account or cards. I... read more
Business response:
Hi ****** I am so sorry you had such a bad experience trying to purchase trees from us this spring. I understand you were dealing with several difficult personal circumstances, and while we tried to find solutions to work with you, it clearly didn't work out.We strive to provide excellent customer service, but in your case we came up short and for that I am truly sorry. Looking back at our correspondence, you weren't given the best guidance about purchasing in-stock items to avoid potential sellouts, and I take full responsi... read more
Horrible customer service. One tree was way smaller than what was advertised and this is the customer service respond: "We apologize for the difference in sizes. Right now our meyer lemons are on the smaller side." The other tree died in less than two months and this is the customer service respond: "Unfortunately this does not fall under our replacement trees. We will replace any tree that has been damaged in transit as long as we are notified as soon as the tree is received. "
Horrible customer service. Bought a $325 worth of tree and arrived death. Asking for refund but non given. They goes against their words. I would not recommend them. Do not order from them.
Frequently asked questions about Four Winds Growers
How is Four Winds Growers rated?
Four Winds Growers has a 2.2 star rating with 6 reviews.
When is Four Winds Growers open?
Four Winds Growers is closed now. It will open tomorrow at 9:00 a.m.
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