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Four Points By Sheraton Mount Prospect O’Hare
- Hospitality
- Mount Prospect, IL
About this business
Location details
2200 Elmhurst Rd, Mount Prospect, IL, 60056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice rooms and are clean. Hotel is very nice and in a great location close to the highway.
Seemed close enough to the airport. The shuttle was convenient and the driver informative. I only gave 2 stars because the rooms need attention and the hotel pumps synthetic air freshener throughout.
Service is almost non existent. The lady im not sure she even spoke English? ZERO personality or warm greeting well hell nothing really. Just card and here is your key. The rooms are loud so you will be inundated with road noise and everyone that is outsides conversation. So if you need a room they will have one but hopefully its just overnight.
The room was ok, but they may have bed bugs. I got vibes that the housekeepers are not changing sheets after each checkout. I noticed one housekeeper was in and out of a room cleaning in about 15- 20 minutes. They need to clean appropriately to not have bed bugs! I tried watching tv, but it tells you to press Ok every few minutes, which is annoying!! You press ok & it still cuts off!! The other thing is the bar just looks dead, no sophistication, no energy. The bartender was not even around. And last and most important, your... read more
Family vacation ruined by disgusting housekeeping failure Our family vacation at Four Points by Sheraton Mount Prospect O’Hare was completely ruined by a shocking failure of the housekeeping service. Only at the end of our stay we discovered that our children had been playing with dirty female underwear left behind by previous guests. No parent should ever experience something so revolting and unsanitary. The room was supposedly cleaned and prepared for new guests, but it clearly wasn’t. We stayed in this room for several da... read more
Frequently asked questions about Four Points By Sheraton Mount Prospect O’Hare
How is Four Points By Sheraton Mount Prospect O’Hare rated?
Four Points By Sheraton Mount Prospect O’Hare has a 3.7 star rating with 575 reviews.
When is Four Points By Sheraton Mount Prospect O’Hare open?
Four Points By Sheraton Mount Prospect O’Hare is open now. It will close tomorrow at 12:00 a.m.
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