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Foundations Orthodontics

4.9

About this business

Location details

317 Redmond Rd, Rome, GA, 30165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.9412 reviews
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Vicki e.'s profile image
Vicki e. 
2 days ago

I can say that I have never written a review until today because Hess is the worst office ever. First, they changed the initial treatment plan for my son without telling us after we paid, then they were trying to collect from insurance using the wrong social and admitted it was their fault. They were harassing me saying that we owe $2000 because insurance didn't cover it all because they had the wrong social. Then, corrected that and as far as I knew the insurance paid. Moving on, months later I check our balance, and they... read more

Val J.'s profile image
Val J. 
9 months ago

Once you have paid in full, good luck getting an appointment. My daughter has had her braces on for over three years and hasn’t been seen for about nine months. Left multiple messages with no return call. When you finally get somebody on the phone, they put you on hold. Once they finally come back, they say their next available appointment is one or two months down the road. 

John R.'s profile image
John R. 
a year ago

Darin Ashcraft and his staff are truly a gift. They corrected my significant dental problems and were with me every step of the way. I would rate them ten stars if that were possible. I truly looked forward to each visit and interacting with everyone. It is clear that they are not only incredibly competent, but happy to be there and work with their patients. I would recommend Ashcraft Orthodontics without any hesitation. John 

Alice R.'s profile image
Alice R. 
2 years ago

Does not abide by HIPPA Privacy Rules! Unethical! 

Alice R.'s profile image
Alice R. 
2 years ago

Horrible experience here! Do not recommend! 

Brian M.'s profile image
Brian M. 
3 years ago

I left a glowing 5 star review years ago for Dr. Reed but if I could delete it I would but that was for my experience. Now years later I brought my 9 year old daughter to see Dr. Reed, what a mistake. My daughter is autistic and she has some fears like many autistic children do. Two of them are bright lights in her eyes and doctors leaning a chair back while she is in it. When doctor reed came into the room my daughter asked her not to lean the chair back with her in it and not to put the light in her eyes. Dr. Reed obviousl... read more

Chaunette T.'s profile image
Chaunette T. 
3 years ago

Exceptional people and place. Very kind and attentive. Love the while staff! 

Kristine M.'s profile image
Kristine M. 
3 years ago

Excellent staff who communicate everything but don't overwhelm you. Cheerful, Organized, Timely office. Honest, Fair, Conscientious professionals who are great with kids of all ages. We have been in and out of the office for almost ten years now. Wow! 

Pamela H.'s profile image
Pamela H. 
3 years ago

Nothing, everything was so very customer service related. 

Frequently asked questions about Foundations Orthodontics

How is Foundations Orthodontics rated?

Foundations Orthodontics has a 4.9 star rating with 412 reviews. 

When is Foundations Orthodontics open?

Foundations Orthodontics is closed now. It will open on Monday at 8:00 a.m. 

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