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11201 W Interstate 70 Frontage Rd N, Wheat Ridge, CO, 80033, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I have bought and serviced my last two vehicles here and never had a problem. These last couple of times in the service center have been so disorganized and poorly done that I am done. The changes they've made here are not positive new ones. Save yourself the hassle, and take care of your vehicle elsewhere.
They are awesome and very helpful. Their customer service is splendid.
I had a terrible experience with the service on my Kia Optima. I came in for a part recall and brake light install and was told my car was ready for pick-up. However, when I checked the form, it said the parts had only been ordered and not installed. I was extremely disappointed, especially after driving 40 minutes to get there. To make matters worse, the service manager I spoke with had an attitude. When I mentioned that my brake lights were not assembled properly, he immediately assumed it was due to an accident I had, rat... read more
Lack of communication and service overall
Went in for a routine oil change and was told an estimated wait time was 1.5 hours. After 1.5 hours my car hadn’t been touched. I was waiting at the dealership. I go check in and they said they had pushed my completion time back 4 hours. They never communicated this to me. I’m totally fine with a service needing to take more time, but the lack of communication was completely unprofessional and didn’t give me an opportunity to make other arrangements. I had to leave without my service done. Staff were not kind or apologetic.
Foundation Kia Service Center has a 3.1 star rating with 9 reviews.
Foundation Kia Service Center is open now. It will close at 6:00 p.m.
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