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Forward Air Inc
- Consumer Services
- West Valley City, UT
About this business
Location details
S, 2195 W Presidents Dr, West Valley City, UT, 84120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | 2:00 p.m. to 10:00 p.m. |
“30 minutes away” actually means 2 hours away to this company.
Check-in is by door 20 where you will enter a caged area and someone from the office will finally recognize you and unlock the cage. The very large guy wearing farm style bib overalls who grunts and points instead of using words gets very agitated if you can't hear him over the loud warehouse workers. 🤡He nearly snapped at a woman that couldn't hear him and I was bout to hand him a slim jim to snap into. All the dock workers are fantastic and very friendly. Must wear your safety vest on the dock. 🦺
Long lines
We have shipped with dozens of freight companies over several decades and have never seen more incompetent staff than at the front desk/will call of this location in Salt Lake City. We could not drop off a simple pallet due to them not knowing how to process the BILL of LADING form with a BOL number clearly printed on it. Then they attempted to charge an additional fee for pickup when the BOL clearly stated this would be dropped off at Terminal. This was a horrible experience!! Their staff clearly needs training on how to do... read more
Frequently asked questions about Forward Air Inc
How is Forward Air Inc rated?
Forward Air Inc has a 3.3 star rating with 98 reviews.
When is Forward Air Inc open?
Forward Air Inc is closed now. It will open at 8:00 a.m.
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