This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Forward Air
- Consumer Services
- Romulus, MI
About this business
Location details
11651 Hannan Rd, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely disappointed with this carrier. My package was delayed 5 days with no valid explanation, completely throwing off my plans. When I contacted customer service for help, the representative was rude, dismissive, and literally yelling instead of trying to resolve the issue. No accountability, no empathy, and no helpful updates—just excuses, if you want delivery on time, stay away from this carrier, I strongly recommend avoiding this carrier.
I received my shipment partially carried by Forward Airlines in Michigan. I am satisfied with their cordial support and prompt response. Actually my shipment was from an middle eastern country as well as a middle eastern airline towards Michigan. From New York to Michigan carried by Forward Airlines. Andrea and Cristina communicates with me and quick replies for my queries. My shipment was from outside of US, that's why I had to do custom clearance. Andrea support me necessarily document's and relevant information.
Frequently asked questions about Forward Air
How is Forward Air rated?
Forward Air has a 4 star rating with 74 reviews.
When is Forward Air open?
Forward Air is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com