This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Fortress Security
- Security Systems
- Arlington, TX
About this business
Professionally installing customized home and commercial security systems to customers across Texas. We don't believe in rigid security packages that force you to pay for services and gadgets you don't want or need. Instead, our trained advisors will help you create a custom security solution that's perfect for your needs and lifestyle. And with features ranging from basic door and window sensors, to surveillance cameras, to the Total Connect app that lets you remotely control a fully automated smart home, Fortress Security ... read more
Location details
2000 E Randol Mill Rd #611, Ste 611, Arlington, TX, 76011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had been with Southern Security since 2007 where my husband had signed a contract with Andy. My husband died in 2019 and I notified Andy (the owner) of the change. At that time I never signed any new contract and just exchanged information. Year after year in January I would get my annual bill and pay it. Last year, I pretty sure Andy sold his business to Fortress Security. We received a letter notifying us who we are to reach out to from now on for problems and they would be monitoring my system. All of this was fine unti... read more
If I could give no stars I would. Fortress Security is the nasty awful gift that keeps on giving. We were allowed to cancel service after days on end calling. The reason for us wanting to cancel is because we found out that we had been provided false statements by the company techs about why our service did not work anymore. Cameras only no alarm, fire, ambulance, glass break etc. The techs came out multiple times to “reboot” the system to no avail. They told us because of where we lived there is no 3g service due to only 5g... read more
They do not answer the phone in the middle of the day and calls are forwarded to “after hours voice mail”. Then calls aren’t retuned. Security?
The equipment is working great and the installation went well. Another HD was added to the NVR and a 2 way camera was added. In all 6 cameras were replaced (POE) and one added, The 3 cameras in front of the house are color at night and the rest are B&W. The techs were great and really dead a great job of adding a camera to the outside wall. They cleaned up everything, and set up 4 personal devices besides adding a monitor to my setup. Great job!
We’ve been customers for almost 10 years. For the most part, we had been happy. Recently, we’ve had some issues with our system. After repeated attempts, they were unable to resolve. They had been out at least three different times, and the problems persisted. The tech was even rather demeaning to our team members. Additionally, they have not been monitoring our cameras and we were only told this after several months. We had even asked if it would be worthwhile to upgrade our system and they said it would not be. We were wil... read more
Frequently asked questions about Fortress Security
How is Fortress Security rated?
Fortress Security has a 4.2 star rating with 285 reviews.
When is Fortress Security open?
Fortress Security is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com