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2000 E Randol Mill Rd #611, Ste 611, Arlington, TX, 76011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Needed assistance with alarm system not functioning correctly at 9:30pm CST. System was just fine today until then. I've never had to call after hours but it turns out there's no one to speak to and you just get a voicemail. Still waiting on a call back. Fortress was good when we got our system from them 14 years ago but since they got bought by some fly by night outfit called "Pye-Pan", their service went into the toilet. They're making the decision to switch to another provider easy. Avoid anything that has to do with the ... read more
The upsell begins the minute the guy answers the phone. Sounds like I called him at home and interrupted his Xbox game.
I had been with Southern Security since 2007 where my husband had signed a contract with Andy. My husband died in 2019 and I notified Andy (the owner) of the change. At that time I never signed any new contract and just exchanged information. Year after year in January I would get my annual bill and pay it. Last year, I pretty sure Andy sold his business to Fortress Security. We received a letter notifying us who we are to reach out to from now on for problems and they would be monitoring my system. All of this was fine unti... read more
Fortress Security has a 4.2 star rating with 289 reviews.
Fortress Security is open now. It will close at 6:00 p.m.
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