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Fort Worth Community Credit Union
- Finance
- Bedford, TX
About this business
Location details
1905 Forest Ridge Dr, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Customer service is o <ZERO>. I called them to set up payments. Waited for 45 minutes got a hold of an agent, he hang up on me saying he is transferring. My lunchtime was 30 minutes, I just waisted another 15 minutes over my lunchtime for no reason. Yet another review with no action taken by the entities.😡
Been here for several years, need to switch to a better bank. Pros: near my house Cons: customer service is poor, web app has not been updated since ~2004 (and you can't do anything in the web app anyhow), they randomly turn off my card without notifying me, then offer no clear explanation as to what happened. Can't do anything in web app without calling in to their CS team. They are not a serious operation.
Horrible Customer Service. You have to wait forever to talk to someone in the lobby AND on the phone. You can never get an actual person when you call. Always get a message saying “There are 10 people ahead of you”. You can request a call back- when I received a call 10-15 later, I had to wait another 5 minutes for someone to actually answer. Wasted my time.
I really like FTWCCU. They have always treated me well over the last 15 years. They offer great products, great service, and are a vital part of the local community. I highly recommend them.
The new website is not working. How are you suppose to be able to process your payment. It doesn’t let you live chat, call, or do anything.
Frequently asked questions about Fort Worth Community Credit Union
How is Fort Worth Community Credit Union rated?
Fort Worth Community Credit Union has a 3 star rating with 150 reviews.
When is Fort Worth Community Credit Union open?
Fort Worth Community Credit Union is closed now. It will open at 9:00 a.m.
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