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Formals XO
- Retail
- King of Prussia, PA
About this business
We want your special occasion shopping experience to be just that – an experience. Our seasoned staff requires an appointment for bridal gown and ballgown shopping, and would highly recommend one for prom as well. To set an appointment, please call us at either of our locations or fill out our registration form! We also require patrons be over 16 or accompanied by a parent/guardian because our gowns are very delicate and may require assistance to try on. Jovani, Sherri Hill and Top 10 Prom are among the dress brands we... read more
Location details
160 N Gulph Rd Second Floor Suite 2025, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Can not say enough positive comments about Formals XO! This is the second year that I've driven an hour one way to purchase prom gowns! Lauren was fantastic! She could look at my girls and know what would look good on them...it worked! The dress for my oldest daughter fit perfectly, the only alteration needed was a tack in the back to bustle the train! My younger daughter tried on dresses she picked, no luck...Lauren brought her a gown that looked beautiful! Huge smile on my daughters face and we knew that was it! Oh, anothe... read more
We had the most awful experience here purchasing a prom dress. The prom was to be held on June2. It was bought and paid for on April 3rd. $320 and promised to be ready in 4 weeks and delivered. On the day to have expected it s arrival, l had called to ask when is it coming? IT WAS NOT EVEN ORDERED. I needed time for alterations, they have left me hanging last minute to get this dress altered. A very unorganized operation, both stores!....be CAREFUL IN PURCHASING DRESSES FROM HERE, whether its for prom or wedding. (Can you im... read more
If I were able to give this store a half of star I would. I honestly feel like I wasted a day and my money here.The customer service was horrible but most importantly the dresses are not worth the half the number on the price tag . You also cannot return anything you buy from here even if you purchased it the same day
The ladies working were very rude. My friend and I were both trying on dresses, and they made comments on how the dresses did not look good on us. Both of us were in sweats because that makes it easy to try on dresses and we both came with $500 each, but both women kept making comments about how we probably couldn't afford what they had there. We happily took our money somewhere else.
Manager/owner was rude. I had made an appointment stating I was looking for a wedding dress. When I got there the manager/owner put me in the back room stated they really don't do wedding dresses anymore and I can look at floor models if I want one as is. He left me and mother tho look and never checked up on us. We walked out and never looked back.
Worst dress shop ever! The dresses were damaged and not worth the money at all! The employees were not friendly either!
I came into the King of Prussia store with my parents looking for a prom dress and I was unhappy. I had dresses to try on and a man came up to me with a VERY inappropriate attitude telling me that my parents must be with me in order to try my dresses on yet they were right next to me (I am a legal adult). He also told me that I was not holding the dresses correctly yet I was carrying them like every other person in the store. He was very rude to other customers as well. I felt very attacked. It was very rude and I gave him m... read more
Never Again! I had a terrible experience at the King of Prussia store. After being told that I did not have time to order a dress (even though I had 7 weeks until the event), I purchased one from the rack with the assurance all loose tacking would be repaired by the seamstress. Seamstress fitting seemed to go fine. On the day the dress alterations were supposed to be completed and returned to the store, I phone prior to leaving my home and it was confirmed the dress would be there. It was not and I was told they called and l... read more
I wanted to buy my daughter a dress for a special event. I went to the website first and then found that they had a store in KOP, so went there and had my daughter try on dresses as I know that all designers sizes run the up and down. When we arrived, I was quite surprised at the "condition" of the store, the prices that they were selling these dresses for on-line, my expectation of the store was much higher. It had a very "warehouse" field to it and was not aesthetically pleasing, it even had an old smell to it. I could ove... read more
Frequently asked questions about Formals XO
How is Formals XO rated?
Formals XO has a 3.6 star rating with 380 reviews.
When is Formals XO open?
Formals XO is open now. It will close at 7:00 p.m.
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