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Ford Service - Hawk Ford of St. Charles
- Automotive
- St. Charles, IL
About this business
Location details
2525 E Main St, St. Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My transit van during delivery suffered some body damage. After purchase i was installing running boards and noticed it. I took it back and showed them the damage. Because of where it was on the vehicle it would have started rusting early. They could have said it was me that did it, but they made a honest judgment and said they would fix it. The body shop did a good job and I'm happy . Thanks to Kathleen in service and Bill in sales.
This service department somehow was able to find the most incompetent employees. A simple warranty for 2 damaged wires inside the back of a seat has somehow turned into “cause by an external influence” but they cannot describe how. Keep in mind the seat cover, pocket and nothing, and I mean absolutely nothing else inside the seat shows any kind of damage, just the 2 wires. Originally they wouldn’t submit the claim to ford warranty then when they did they worded it in a way to guarantee a denial from Ford. If you want any kin... read more
Always a great experience here. Top notch service and fair prices
Parts are more expensive here than any other ford dealer.
Very rude employees, our company will no longer cooperate with this place, they said that we did not leave the car with them, although it stood in front of their door, not professionally, I advise you not to leave the car
Frequently asked questions about Ford Service - Hawk Ford of St. Charles
How is Ford Service - Hawk Ford of St. Charles rated?
Ford Service - Hawk Ford of St. Charles has a 3.8 star rating with 28 reviews.
When is Ford Service - Hawk Ford of St. Charles open?
Ford Service - Hawk Ford of St. Charles is closed now. It will open tomorrow at 7:00 a.m.
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