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Ford Service - Hawk Ford of St. Charles

3.7

About this business

The Service Department is dedicated to providing excellent service to all of our customers. Our factory-trained service technicians can diagnose and repair any issue your vehicle may have, and perform any maintenance your car, truck, van, or SUV needs. We only use OEM parts to ensure that all repairs are of the highest quality. Whether it is an oil change or a major repair, our certified technicians will work to make sure the work is done quickly and efficiently to get you back on the road as soon as possible. To schedule a ... read more

Location details

2525 E Main St, St. Charles, IL, 60174, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.727 reviews
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Kyle Smith's profile image
Kyle Smith 
on Google
a week ago

This service department somehow was able to find the most incompetent employees. A simple warranty for 2 damaged wires inside the back of a seat has somehow turned into “cause by an external influence” but they cannot describe how. Keep in mind the seat cover, pocket and nothing, and I mean absolutely nothing else inside the seat shows any kind of damage, just the 2 wires. Originally they wouldn’t submit the claim to ford warranty then when they did they worded it in a way to guarantee a denial from Ford. If you want any kin... read more

Katelyn B's profile image
Katelyn B 
on Google
a month ago

Always a great experience here. Top notch service and fair prices 

Danny C's profile image
Danny C 
on Google
a month ago

Parts are more expensive here than any other ford dealer. 

Rustam Barkalbasov's profile image
Rustam Barkalbasov 
on Google
2 months ago

Very rude employees, our company will no longer cooperate with this place, they said that we did not leave the car with them, although it stood in front of their door, not professionally, I advise you not to leave the car 

Bruce Nichols's profile image
Bruce Nichols 
on Google
3 months ago

Had the Car in for some small problems ! 

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Frequently asked questions about Ford Service - Hawk Ford of St. Charles

How is Ford Service - Hawk Ford of St. Charles rated?

Ford Service - Hawk Ford of St. Charles has a 3.7 star rating with 27 reviews. 

When is Ford Service - Hawk Ford of St. Charles open?

Ford Service - Hawk Ford of St. Charles is closed now. It will open at 7:00 a.m. 

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