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Ford Service Department
- Automotive
- Columbia, MO
About this business
The Joe Machens Ford Service Department, located in Columbia, MO, has been serving the mid-Missouri area since 1969. Our factory-trained technicians service all vehicle makes and models. From vehicle maintenance to larger repairs to your engine and transmission, we do it all. Come visit us in Columbia, MO or schedule your appointment for auto service and repairs online today!
Location details
1911 W Worley St, Columbia, MO, 65203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have tried to contact them for service, repairs, and recalls multiple times. I have left several messages with people and voicemail. I have yet to get an appointment or talk to anyone who can help. I’m so frustrated I am thinking about trading in my vehicle and going with a new car and never having to deal with Machens again!
Mike “With the funny last name” M, and the rest of the service employees have gone above and beyond for me all weekend. I brought my bronco in for some recall work, the work wasn’t finished same day due to an issue out of their control but instead of leaving me stranded Mike stayed after hours to help me and got me into a loner vehicle today while they finished my repairs. Mike even took my vehicle down to the body shop to see what could be done about an unrelated issue. I’m sure all the employees were very busy but they all... read more
I had a scheduled appointment to have a repair done a day after the devastating hacker attack. I didn’t know it had happened and I pull up and they explained the problem and what work they could do and couldn’t do at that point. They completed the work they could quickly and we rescheduled the other work. The second trip was great as well! The service tech was very patient and communicated well what would be done and when it would be completed. During a stressful time they were even more helpful and kind. That means a lot! T... read more
I had a scheduled appointment to have a repair done a day after the devastating hacker attack. I didn’t know it had happened and I pull up and they explained the problem and what work they could do and couldn’t do at that point. They completed the work they could quickly and we rescheduled the other work. The second trip was great as well! The service tech was very patient and communicated well what would be done and when it would be completed. During a stressful time they were even more helpful and kind. That means a lot! T... read more
Service was great! It was easy to get scheduled and they completed the work when they said they would. Everyone I interacted with was super helpful.
Frequently asked questions about Ford Service Department
How is Ford Service Department rated?
Ford Service Department has a 4.1 star rating with 35 reviews.
When is Ford Service Department open?
Ford Service Department is closed now. It will open at 7:00 a.m.
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