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Ford Service Center - Sacramento

4.6

About this business

Location details

4625 Madison Ave, Sacramento, CA, 95841, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.61,049 reviews
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Allie Mattarolo's profile image
Allie Mattarolo 
2 months ago

Always amazing service! Just got my new ford escape. Love the new car! I’ve been going here for more than 15 years and it’s always been an easy process! 

Pedro Alvarez's profile image
Pedro Alvarez 
2 weeks ago

This place makes things happen but never trust them, they will take your money in a heartbeat and ignore you after. Bought a 2024 car with the gold certificate,(I wonder who’s certifying them) car had a recall, dealer takes it back for repairs then brings it back with quarter panel paint damage, ignored me after. No loyalty, I would expect them to care more after being a customer that bought a GT500, GT 350, Two Raptors, F250,Bronco, sent friends and they screw me over on a base model mustang when I let off my guard. 

Julie S's profile image
Julie S 
4 months ago

I'm really disappointed with the overall customer service I experienced last week. I normally don't write reviews, but I felt like I had to with this Future Ford location. The employees are very nonchalant with customers because they feel like they get enough business so they don't care about that one customer David was my representative when I arrived. I called in two different times to reschedule my scheduled appointment just to find out that the person I spoke to never had me on the schedule to began with. VERY UNPROFESSI... read more

Julie Elkins's profile image
Julie Elkins 
4 weeks ago

Brought my truck into Ford Sacramento to fix a tail light, oil change, and break inspection. The parts and service department made everything so convenient and easy. They got the part in within 24 hours and fit me in next day. Tayvon was efficient and super helpful. Thank you for making my experience flawless. 

Michael J Shumaker's profile image
Michael J Shumaker 
2 weeks ago

I took my new to me Explorer to Future Ford Sacramento on Madison ave. for my first service. My service advisor Tayvon was great, helped me through the process non hurried and thorough, showing me my options and helping me schedule my appointment. I would recommend Tayvon and the Sacramento service team 100%. 

Frequently asked questions about Ford Service Center - Sacramento

How is Ford Service Center - Sacramento rated?

Ford Service Center - Sacramento has a 4.6 star rating with 1,049 reviews. 

When is Ford Service Center - Sacramento open?

Ford Service Center - Sacramento is closed now. It will open at 8:00 a.m. 

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