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Ford Service Center - Sacramento

4.6

About this business

Location details

4625 Madison Ave, Sacramento, CA, 95841, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.61,206 reviews
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Amin's profile image
Amin 
5 months ago

⭐️⭐️⭐️⭐️⭐️ I had a great experience working with both Chase Paulson at Ford Sacramento and Kathy Burrage. Chase was very knowledgeable and helpful, making the entire process smooth and easy. Kathy was extremely kind, professional, and hardworking—she made sure everything was handled properly and on time. I truly appreciate their support and excellent customer service. Highly recommend both of them! 

Terry Gaines's profile image
Terry Gaines 
5 months ago

I originally went to this Ford service location for a simple oil change. However, because this was my second oil change, I wanted to have an inspection of my windshield reservoir. After my first oil change, a Ford service technician stated that my windshield wiper reservoir could possibly have a hole in it. I was perplexed because I purchased the automobile brand new. On 4/2/2026 before handing my key fob to the service representative, I clearly indicated my concerns. I was told that an inspection would occur. However, upon ... read more

Hannah Dreisbach's profile image
Hannah Dreisbach 
5 months ago

Had a few questions regarding my new Bronco and Greg in the service department helped me with everything. I appreciated his willingness and patience. 10/10 experience, and I’ve never been more happy with my ford purchase 

Russ Murray's profile image
Russ Murray 
5 months ago

I can’t say enough about the service I received at future ford of Sacramento! My truck had been down for 4 weeks at Corning ford for a warranty transmission issue that was not getting resolved. Started calling dealers south of me, and got Jose at Future ford and he assured me they would get it in and taken care of! I towed it to Sacramento and low and behold the service was the best I’ve ever received from a dealership. The communication from the service writer on the issues with the repair and working schedules out to make ... read more

Andrei Pitsunov's profile image
Andrei Pitsunov 
3 months ago

In July 2025, I had the transmission replaced on my Ford C-Max Energi, and problems arose immediately! The entire subframe had been left unfastened and was rattling; I’m not a mechanic, so I didn't notice this until I had driven 1,000 miles. After I complained, the shop tightened the subframe, but the noise persisted, so I went back to have them fix their shoddy work! The loose subframe had damaged the right-side driveshaft carrier bearing, which then had to be replaced. My car sat at the shop for over three weeks, yet the s... read more

Frequently asked questions about Ford Service Center - Sacramento

How is Ford Service Center - Sacramento rated?

Ford Service Center - Sacramento has a 4.6 star rating with 1,206 reviews. 

When is Ford Service Center - Sacramento open?

Ford Service Center - Sacramento is open now. It will close at 6:00 p.m. 

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