Ford Service Center - Clovis

Kathleen Williams 

on Google

2 months ago

We were on a trip in Sequoia and Kings Canyon NP when we started having issues with our Ford Truck. It was a Saturday and after calling several dealerships Clovis was the only one who agreed to see us. Troy and his staff figured out the problem fairly quickly while we waited in the very comfortable waiting area. Unfortunately the only part had to be shipped from Detroit. We waited in a hotel nearby until Wednesday. The part was a quick fix once it arrived. I have to say we were startled in a good way by the price paid. This ... read more

Path Cheney 

on Google

8 months ago

I've had a pretty mixed experience here. I've had my 2017 Focus stuck in their service center for almost a combined month (on the same issue) so far this year, despite regular maintenance. If it actually gets that far, i might be fighting them over lemon laws. The communication is terrible, unless you get extremely lucky and have a service advisor that actually gives a damn. They're borderline impossible to get ahold of during mid-day, and the lack of accountability to follow-up on voice-mails left in the service mailbox is ... read more

Brandi 

on Google

a year ago

I have been taking my 2017 Ford Focus to Future Ford of Clovis for the past 3 years, and I have always been assigned to Samantha. She always takes care of me, my concerns, and truly wants to help. My knowledge about cars is very little, but she takes the time to walk me through areas that need attention or look good in ways that I can understand. In regard for pricing, Sam has always been incredibly transparent about prices, warranty coverage, etc. which as a consumer , I truly appreciate. Lastly, when my car was in service ... read more