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Ford Service Center

4.0

About this business

Our expert team knows every Ford model inside and out and they're ready to get you back on the road quickly and easily. No matter where you purchased your vehicle, the Kings Ford Service and Parts Departments are here to help you get you to where you want to be. 

Location details

9555 Kings Auto Mall Rd, Cincinnati, OH, 45249, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.042 reviews
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Antoine Holliday's profile image
Antoine Holliday 
on Google
4 months ago
Jeffrey Hodapp's profile image
Jeffrey Hodapp 
on Google
6 months ago

Dealt with service center multiple times for various issues. Not once was the staff courteous or willing to help with kindness. I always received the attitude of what can you do for me, rather than what can I do for you. Not how “service” should be handled to achieve repeat business and maintain good customer satisfaction. They honestly just don’t care about the customer. I’ll be going elsewhere. 

Robin Friedrich's profile image
Robin Friedrich 
on Google
7 months ago

Great service in a timely manner. 

Karen C's profile image
Karen C 
on Google
8 months ago

Very hard to get an appointment. Sometimes rude. 

Kathleen Hale's profile image
Kathleen Hale 
on Google
9 months ago

You don't even deserve 1 star. First I don't care what my problem on car was. You told me I needed a 200.00 battery and my battery was new. People should be able stay with their car watch what mechanics do to their cars. I bought a new battery in December. I told the lady how start the car when I dropped it off. No one listens to woman. Ford sold a car they knew had transmission problems. Now my car won't move. Instead filling landfills with junk make better vehicles. Hire less people. And make better cars. Battery test good... read more

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Frequently asked questions about Ford Service Center

How is Ford Service Center rated?

Ford Service Center has a 4 star rating with 42 reviews. 

When is Ford Service Center open?

Ford Service Center is closed now. It will open at 7:30 a.m. 

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