Ford Service Center

Mike Dumas 

on Google

a month ago

I dropped my van off on Oct 9. I was being patient and I understand being busy. After 4 calls to them without a response they finally found the time to call me today Oct.27 and the guy wasn’t even in the office. No update, no information. I’ve had good service with Gator in the past but this is unacceptable. I will NEVER go back. Apparently if it’s not a fleet job or a big money job you’re not worth their time. At least let me know. Cue the generic automated message from the customer relations specialist that says they care… 

Parker Anthony 

on Google

4 months ago

Brought in my truck to get looked at. The people are nice but this location definitely prioritizes fleet vehicles and larger clients which is fine, I just wish this was a little clearer ahead of time since you very much can schedule an appointment online for any car that you have. It is clear that if you’re an individual bringing in a car (especially an older truck like I have) that you’re not a priority and also the diagnostic fee of $375 had to be paid either way, even if we chose this dealer to do our work, and they told ... read more

Scott McClellan 

on Google

4 months ago

I’ve brought my Fleet of Vehicles to Gator Ford for multiple repairs over the past few years for services to including simple oil changes to more complex engine and transmission replacements and rebuilds and I can’t say enough good things about their service—especially thanks to Nicholas Rowe who goes above and beyond every time, explaining each issue in a way that was easy to understand, keeping me updated on repair progress and making sure the work was completed correctly and in a timely manner each visit. His expertise an... read more

Beth Hanlon 

on Google

5 months ago

The Service team really worked hard so we could get on the road and on to our vacation. Thanks!