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Ford Service Center

4.7

About this business

NO ONE KNOWS YOUR FORD BETTER THAN FORD AND FORD SERVICE. Our Joe Cotton Ford Specialists have the parts, tools and know-how to help keep your Ford running strong. We pride ourselves on being a Chicago area Ford dealer with experience spanning more than 45 years. So whether you need to schedule routine maintenance, auto repair, or Ford service from our Master Certified Ford Service Technicians, we are here to keep your Ford a Ford. Search our service specials here and check in with our Ford Service Advisors to discuss our ma... read more

Location details

175 North Ave, Carol Stream, IL, 60188, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 4:00 p.m.
SunClosed
4.7296 reviews
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george bonner's profile image
george bonner 
on Google
10 months ago

service writers are great ,friendly, but getting a phone call into them is just about impossible 

Dean Pollnow's profile image
Dean Pollnow 
on Google
11 months ago

Great sales experience at Hawk Ford- Carol Stream, IL. They were easy to work with, honest, and expedient at every step of the way. Go see Butch Hoblit in the sales department, super friendly. 

Juan Camaney's profile image
Juan Camaney 
on Google
a year ago

I went there today to try to get an oil change at about 3pm.When I showed up there was 3 people in the serving lane working on a grey BMW I went inside the service department and no body ever acknowledged me 4 people walked by me and didn’t even asked me if I was being helped or anything I waited about 5 min inside and then walked out the 3 people outside in the service lane didn’t offer to help either this is worst customer service i have ever experienced 

Anonymous's profile image
Anonymous 
on Google
a year ago

I went there today to try to get an oil change at about 3pm.When I showed up there was 3 people in the serving lane working on a grey BMW I went inside the service department and no body ever acknowledged me 4 people walked by me and didn’t even asked me if I was being helped or anything I waited about 5 min inside and then walked out the 3 people outside in the service lane didn’t offer to help either this is worst customer service i have ever experienced 

the boss's profile image
the boss 
on Google
a year ago

Went with my check engine light on they changed the part check engine light still on they won’t answer now 

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Frequently asked questions about Ford Service Center

How is Ford Service Center rated?

Ford Service Center has a 4.7 star rating with 296 reviews. 

When is Ford Service Center open?

Ford Service Center is open now. It will close at 6:00 p.m.  

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