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Ford Service Center
- Automotive
- Mt Airy, MD
About this business
Location details
302 Century Dr, Mt Airy, MD, 21771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I cannot begin to express my gratitude and appreciation for the service writers Josh and Rebakah! They are professional, knowledgeable, empathetic and can toss in some fun when they know you are having a bad day with your vehicle. The mechanic that worked tirelessly to identify my problem was amazing! The entire staff is trained in stellar customer service and I will be buying my next vehicle from Century Mt Airy! 5 great big STARS!! Kim A.
I cannot begin to express my gratitude and appreciation for the service writers Josh and Rebakah! They are professional, knowledgeable, empathetic and can toss in some fun when they know you are having a bad day with your vehicle. The mechanic that worked tirelessly to identify my problem was amazing! The entire staff is trained in stellar customer service and I will be buying my next vehicle from Century Mt Airy! 5 great big STARS!! Kim A.
Everyone I dealt with from service manager to the advisor was professional and pleasant to deal with. They made an appointment for me two days from the time I called (a month wait in other places). Even though they did not have mobile tech, they were willing to pick up the vehicle 30 miles away. And they finished the job on the same day as they said they would. I asked for some technical information (a screenshot), but the service advisor was unable to accommodate, so I got it from a friend the next day. It indicated all the... read more
Everyone I dealt with from service manager to the advisor was professional and pleasant to deal with. They made an appointment for me two days from the time I called (a month wait in other places). Even though they did not have mobile tech, they were willing to pick up the vehicle 30 miles away. And they finished the job on the same day as they said they would. I asked for some technical information (a screenshot), but the service advisor was unable to accommodate, so I got it from a friend the next day. It indicated all the... read more
Frequently asked questions about Ford Service Center
How is Ford Service Center rated?
Ford Service Center has a 4.8 star rating with 18 reviews.
When is Ford Service Center open?
Ford Service Center is closed now. It will open tomorrow at 7:30 a.m.
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