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Ford Service

3.5

About this business

Suburban Ford of Waterford is a member of The Suburban Collection and home to MICHIGAN'S LARGEST INVENTORY of New and Used Vehicles. The Suburban Collection represents 34 world class franchises, with over 10,000 New and Used vehicles to choose from. No one in Michigan offers you more! We also offer INSTANT CASH FOR YOUR VEHICLE and USED CAR PEACE OF MIND with our 7-Day Exchange and a 3-Month, 3,000 Mile Powertrain Assurance. Ask us for complete details! 

Location details

6975 Highland Rd suite #100, Waterford Twp, MI, 48327, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.513 reviews
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Andrew Gordon's profile image
Andrew Gordon 
on Google
a year ago

The service department improperly removed my F-150's heat shield while completing an oil change. It looks as though they tore through the screw holes and proceeded to secure it with zip ties afterwards. The only explanation given to me was that "Michigan roads" are tough and the damage was most likely caused by driving instead of poor execution on their part. 

Aleksander Mrugala's profile image
Aleksander Mrugala 
on Google
a year ago

Never answered the phone or called back to the message left. 

Ken Grignon's profile image
Ken Grignon 
on Google
2 years ago

Every time I go to Suburban Ford of Waterford they make me feel like they have known me for years. They greet me by name when I walk in. What a great place to get service on my vehicle. They are always fair with the amount I pay for repairs. I will be coming back for years to come. 

Jim Culliton's profile image
Jim Culliton 
on Google
2 years ago

had an appointment, dropped car off. car was there for 2 weeks and still no one had even looked at it. pick a better dealer before taking your car in for work! 

Raymond Klawson's profile image
Raymond Klawson 
on Google
2 years ago

Jailen was a super helpful and in nice advisor, give this man a raise. Never had a bad experience but he went the extra mile along with the whole service Department did a great job as always 

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Frequently asked questions about Ford Service

How is Ford Service rated?

Ford Service has a 3.5 star rating with 13 reviews. 

When is Ford Service open?

Ford Service is closed now. It will open on Monday at 7:00 a.m. 

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