Ford Parts Store

Steve Nowosielski 

on Google

4 years ago

If you like your car, DO NOT take it to Lucas Ford for servicing. Not even for a simple airbag recall. Loose bolt that secures the airbag and actuator to the steering wheel and a scratched up dashboard. When you take your vehicle to a dealership you expect a higher level of workmanship. You expect the work to be done properly, and your vehicle returned in the same physical condition as you left it. To follow up on your reply. I tried twice to get in contact with your service manager and have yet to hear from him. 

Angela Schultz 

on Google

4 years ago

AWESOME Joe Wilson did it again thanks Joe. 

WebZulu OG 

on Google

4 years ago

Good customer service. 

César Rodríguez 

on Google

4 years ago

Bad I disappoint with the service people. I didn't miss the appointment I went at the time indicated and was told that the mechanics were leaving the facility. This was very disappointing and misleading. I was told to bring it back before 3:00pm. I wasted time and money on this trip. 

Kyle William 

on Google

4 years ago

I recently purchased a used 2018 Ford F-150 XLT over the summer. And as we move closer to winter months i feel BETTER and BETTER about my purchase !!!! I had come there to look at another vehicle but I never made it past the beautiful White Gold color paint job on this F-150. The process of purchasing and getting out the door was seamless. All employees wore masks, practiced social distancing and the showroom was spotless. Everyone that worked to deliver my purchase were fantastic to work with !!!!