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Ford of Chula Vista
- Automotive
- Chula Vista, CA
About this business
Location details
560 Auto Park Dr Chula Vista, Chula Vista, CA, 91911, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
John Steven was my service advisor, and he was extremely professional and communicative throughout the entire process. He made everything clear, kept me updated, and provided excellent customer service. Highly recommend asking for him!
Took my car in for a Coolant leak said it was in the turbo ? and it would cost $5K to fix and $2K to fix 2 oil Leaks they found. It was a 2013 Escape not even worth 5K. They had the acquisition department call me and offered to buy the car for $300 ? I sold the car on my own and quickly bought another car that is not a ford. Never own a Ford again just because of this service department. They charge 3 times what a private repair shop charges. I would rather buy a new car every time than take my car here for repairs, far chea... read more
Great communication and support to get my car in and out the same day. Courteous and professional, I would like to extend a special shout-out to Mr. Luna and everyone at Ford Chula Vista, especially the service department, for their excellent customer service and attention to detail, and for thoroughly explaining all the service items and costs. Overall, it was a great experience. Keep up the great work, Chula Vista Ford.
This guys go above and beyond!!! Great customer service, they offer valet to pick up and drop off your vehicle from your home if you’re with 15 mile range. Jose Gomez answered all my questions and advised me in what was needed to be done to my vehicle. Keep up the good work !!!
Communication started great , then just fell apart , had my car for about a month just to tell me it was a fuel pump , when I decided not to go thru the dealer for the fuel pump , there was other fees all of a sudden , as well the rep I was dealing with was on vacation no one every returned my call , just disappointed in this service , called to Speak to the manager they took my info down about a week ago and was told I would get a phone call and I’ve yet to hear from him Avoid this dealer
Frequently asked questions about Ford of Chula Vista
How is Ford of Chula Vista rated?
Ford of Chula Vista has a 3.3 star rating with 33 reviews.
When is Ford of Chula Vista open?
Ford of Chula Vista is closed now. It will open at 7:00 a.m.
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