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1902 N Salisbury Blvd, Salisbury, MD, 21801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
About 2 weeks ago I had an idling issue on my 2015 Ford F150 and I spoke with Misty Maag who took such great care and listened to all my concerns and between her and the technician Joey they went above and beyond to get my truck fixed and back up and running correctly within a few days. They are definitely an asset to the Pohanka Ford Group. Thank you all so much. Also I'd like to give a shout out to all the shuttle driver's who assisted me with picking me up and taking me home and back to the office several times and the gr... read more
I bought a Ford from Pohanka years ago. I had to have it towed in twice in the past month for service for the same issue. A couple thousand dollars later, and the same problem returns. Now, they put me on hold when I call and then disconnect after awhile. They don't respond to email or online inquiries. It's funny because had they suggested I trade it in and get a new car, I was ready to do so. Now, I'll just go elsewhere. It seems to me that they are so big, the individual customer experience doesn't matter.
Melissa was such a great help in such a great time of need! She answered the call when no one else would! She got us the answers that we needed so we could get back on the road! She was just what we needed and was just amazing! Thank you Melissa for being a valuable employee and person! We value you so much and thank you so much for your time and dedication! The Shay Family
Ford Lincoln Service Center has a 3.7 star rating with 12 reviews.
Ford Lincoln Service Center is closed now. It will open at 7:00 a.m.
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