Ford Groves Service

Sam R 

on Google

11 months ago

Drive 5 hours to look at a suv before that I asked if there was anything wrong with the car. ( Clear coat falling off runs also. Just a horrible repair job. No was the reply even send a video. ) All they have is repainted lemon law junk from re-car we talked to the other dealers in Jackson. They may have clear titles in Missouri but not in other states make sure you check it. This is a warning beware of this place. Thanks Sam. 

Justin Paletta 

on Google

a year ago

The fob on my fiesta randomly stopped working. My car is only a push start, so I needed to get it fixed. They had my car for over 6 weeks, during this time I had to initiate any communication 90% of the time. I was made to feel like I was bothering them despite being told I would hear by X date. After it was “fixed” I had to return my car two different times because the audio wasn’t working in the rear speakers, then there was clicking in the vents that they fixed even thought they claim they weren’t in that area. After all ... read more

Alexander Gremard 

on Google

2 years ago

Never go here for a service, I paid them $400 to replace my drum breaks the parts are only $200 total doing it yourself. They then installed the wrong drums on my car causing a danger to me and my passengers driving. The service manager got into a yelling match at me denying my refund and warranty on the breaks they installed, Chris is a very bad supervisor worker and should not be in any service job at all. very upset. very bad service and ford location.