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Ford Denver Service Department

3.7

About this business

Location details

7887 W Tufts Ave, Denver, CO, 80123, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.727 reviews
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Montgomery family's profile image
Montgomery family 
7 months ago

Received a recall notice and called to schedule the service. I was transferred to a voice mail that ended up using AI to schedule my appointment. I was given a "Monday 7AM" appointment. I called the Thursday before and SPOKE to a person that explained they would have my car for 2 - 3 days, which had never been explained. They wouldn't have a loaner until that Wednesday, so the appointment was changed to then. It's now Saturday- they've had my car for 4 days and haven't even looked at it. I texted and called and have ZERO inf... read more

Demetrius Knight's profile image
Demetrius Knight 
a year ago
C V's profile image
C V 
a year ago

I had a critical engine code on my 2019 Ford Edge. The Service Department was able to get my car in immediately and do testing and diagnosis, was able to find the error code, but could not find a cause or make it recur by driving my car. Although there doesn't seem to have been a real issue, I appreciate the fast service and communication by Roland, the Service Manager, to check my car, test it, and get me on the road again. Thank You, Chad Vandergriff 

Sana Syed Qadri's profile image
Sana Syed Qadri 
a year ago

I wouldn’t even give this place the benefit of a bowel movement. Do not try to be a patron of Phil Long’s Service Department. This place is god awful. You can never get a hold of anyone on the phone, and when you do, they’re rude as hell. Even going in person, no one stops to help you. I had to stand around and wait for someone to help me for 5-10 minutes while multiple employees walked past me without even saying anything. Finally when someone walked up to me, they were impatient and unhelpful. This place never has any part... read more

Teri Deschain's profile image
Teri Deschain 
2 years ago

Frequently asked questions about Ford Denver Service Department

How is Ford Denver Service Department rated?

Ford Denver Service Department has a 3.7 star rating with 27 reviews. 

When is Ford Denver Service Department open?

Ford Denver Service Department is open now. It will close at 6:00 p.m. 

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