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701 Washington Ave, Cloquet, MN, 55720, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 6:00 p.m. | |
Sat | 09:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I have purchased two vehicles from Wood City Motors. My first experience was a few years ago when I purchased an Expedition. Sales guy was great but he has since left. I did go back to buy a F250 truck from that same sales guy before he left. After the new ownership there is a bunch of new people there. My F250, which I ordered, at 3,000 miles it was on a tow truck already! Since then it’s been back to wood city service department on multiple occasions. I have had the worst experience with the service department. Getting pus... read more
We came in to look at a vehicle, the sales associate was pushy and didn’t really listen to what we were looking for or needed. Instead they pushed a far more expensive vehicle and strongly “encouraged” us to look into financing the truck, we declined and the sales rep got an attitude and told us we were “looking for a unicorn” and that the vehicle doesn’t exist.. We purchased our new vehicle from a different dealership with no issues a week later..
We recently got stuck in Cloquet with truck engine trouble on our trip to the cities. The service adviser, Lori Layman, at this dealership was fantastic!! She did her utmost to get us on the road fast, including ordering the part, scheduling the repair, and helping us transfer to a rental car suppled by Wood City dealership. Kuddos to her and the car dealer to hire her! She made a bad situation better. Thanks Lori!
Brought my truck to Wood city Ford $1,488 to repair a front wheel the mechanic said was bad. Drove the truck for one month and the noise got even worse. Brought it back $1,486 for the other side front wheel. The folks there told me that sometime one side goes bad then the other. Not two month later and the same issue. Bad experience to say the least. I don't think there shop mechanics can not properly diagnose a problem. Would stay clear of this establishment.
They were able to test and fix an electric issue with my pickup.
Ford at Wood City Motors has a 3.1 star rating with 18 reviews.
Ford at Wood City Motors is closed now. It will open tomorrow at 8:00 a.m.
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