Fnh USA LLC

Mr W. 

on Google

a year ago

I strongly advise against purchasing anything from FN due to my personal negative experience. Despite making a purchase and being eligible for a rebate, I never received the promised rebate check. After numerous attempts to contact FN regarding this matter, they consistently avoided providing any meaningful assistance, leaving me frustrated and betrayed. It is evident that FN engaged in deceptive practices, luring customers with promises of rebates but failing to follow through with their obligations. This issue escalated to... read more

Sam Kuzbary 

on Google

2 years ago

Greetings, I just purchased an FNX-9 that came with a major issue in its frame product quality where the front rail system move back and forth about 1 mm minimum. When CS contacted, they proclaimed (Devin) not to support the product because I am the second owner. I am a Browning guy and proud of it. Is that the FN customer support mandate and product quality when it come to defect in design or production? I have two FNP-9 that do not exhibit such a wide slack. Someone up there needs to help Devin sort this out. Thank you, Sa... read more

Drew Family 

on Google

2 years ago

Company is either incompetent or just doesn't honor some incentive program commitments. Been over a year and still haven't received what was promised. They said they ran out of inventory, then sent me a solicitation offering a special price on the product they said they didn't have. Will never do business with them again, but I know they don't care. 

Zachary Taylor 

on Google

2 years ago

Bought a brand new FNX 45 Tactical FDE and notice on both sides the frame has burn marks. After looking at the different same model guns in person and online I notice my gun had flaws. I got with support and they told me to send the gun back to them. However a week later they said it's cosmetic and nothing they can do. I spent over $1,200 on this gun and it has burn plastic marks and they told me every FNX 45 Tactical FDE has this issue which is false. Support was just trying to get me to accept the fact it's cosmetic and be... read more

Tyler F 

on Google

5 years ago

Purchased a new FNX 45 Tactical at a local gun shop. After getting the new pistol home I did a break down for the first cleaning. Noticed a lot of marking on the slide and barrel. I called and asked why the gun looked so beat up and was told to send photos. I sent the photos in and was told that it was normal and from test firing the weapon. I understand test fires but I have pistols that cost less than half the price of this one with thousands of rounds through them that are in better shape. Totally unacceptable for such a ... read more