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FMIG St Albans- MRI, Bone Thyroid Nuclear Med scan, Cardiac scans, CT scan, Mammogram, Xray
- Healthcare
- St Albans, VIC
About this business
Location details
101-103 Main Rd W, St Albans, VIC, 3021, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very disappointing customer service at FMIG. We were the first customers to arrive and waited according to the displayed instructions. Nargis saw us enter, but then served a gentleman who arrived after us. When I explained that we had been waiting first, she responded rudely, blamed us for not approaching quickly enough, called me “love” in a dismissive manner, refused to serve us and walked away. Another staff member was helpful, but this experience made us feel uncomfortable, disrespected and unfairly treated. FMIG asks cu... read more
My son needed an MRI scan and was pretty nervous about it but Yung the Radiologist assigned to him was professional, kind, and had a calm presence which put him at ease. She broke down the process into small easy steps which made the whole experience easier to manage and less daunting. It helped that she was confident in what she was doing, zero fuss and that reassured him and reduced his nervousness.
Unprofessional reception staff
I just had a friend visit here this afternoon at 4:05pm no one waiting and she got turned away. This lady is going through a lot and had to leave work early to get there in enough time to clearly make it. The two at reception were very rude and unhelpful. 13/07/2026
The worst customer service and a complete lack of knowledge about healthcare processes. Absolutely mind-blowing. I called to book an MRI appointment and was told to come into the clinic because they don’t take bookings over the phone. After driving all the way there, I was then told they couldn’t accept my referral as it was from my GP and that I needed to go to Western Private Hospital instead. This wasted my time unnecessarily and caused even more stress during an already difficult situation. An experience like this is sim... read more
Frequently asked questions about FMIG St Albans- MRI, Bone Thyroid Nuclear Med scan, Cardiac scans, CT scan, Mammogram, Xray
How is FMIG St Albans- MRI, Bone Thyroid Nuclear Med scan, Cardiac scans, CT scan, Mammogram, Xray rated?
FMIG St Albans- MRI, Bone Thyroid Nuclear Med scan, Cardiac scans, CT scan, Mammogram, Xray has a 2.9 star rating with 183 reviews.
When is FMIG St Albans- MRI, Bone Thyroid Nuclear Med scan, Cardiac scans, CT scan, Mammogram, Xray open?
FMIG St Albans- MRI, Bone Thyroid Nuclear Med scan, Cardiac scans, CT scan, Mammogram, Xray is closed now. It will open tomorrow at 8:30 a.m.
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