Flowood Mac Haik Ltd. - RAM

Angela W 

on BBB

7 months ago

My car stops on 8/7/2024, so I had it towed to this dealership, worst choice I could have ever made. I have a warranty still on the vehicle, the car has been in the shop going on 3 weeks because the people running this dealership has no ideal how to conduct business. I have reach out to the service manager several time for an update and each time I am told that he is waiting on a respond from the warranty department and that he done his job. I have asked if he could contact warranty to find what's going on or give me a perso... read more

Wendy D 

on BBB

a year ago

My husband and I purchased two brand new RAM 2500s from this dealership and had a great experience. When we were in the market for a used work truck, we wanted to give them our business once again. It was and still is a nightmare 10 MONTHS LATER. In December of 2022 we received a call from the salesman we were working with that there was a 2019 RAM 3500 with approx. 25,000 miles on it. It was just what we were looking for, did our due diligence, and purchased the truck along with the remaining manufacturer's warranty, an add... read more

Jaylon B 

on BBB

a year ago

0 out of 0 This is by far the worst experience of dealer ships I’ve dealt with, and this is my first one . Back in august I left a review in hopes of Mac Hailks Flowood to get it together as a TEAM . After notifying the used car manager that I’m getting my attorney involved , my car was ready for pickup a week after. I got the car June 2nd, July 5th the car completely stopped, got a new battery ( pov teddy) July 15th, the car jerked and stopped on I-55 while going 80mph. I’ve been in contact with the owner, used car manager.... read more

Cody H 

on BBB

2 years ago

I have ordered and bought several vehicles from Mac Haik in Flowood, and have loved my experience with them! They were always very friendly and helpful, never had a bad experience over the years, and will probably by every vehicle I own in the future from them. Great sales staff, Strait foreword managers, and a quick and thorough would highly recommend them to friends and family!!! Great Dealership 10/10 

Tom F 

on BBB

3 years ago

If you are ever thinking doing business with this dealership run as fast as you can and never turn back! They are a bunch of LIARS starting from the GM all the way to their sales people. They make up stories about "how your car got damaged in transport" simply because they sold the car they agreed to sell you in writing to the highest bidder. Then they keep promising you for months that their check is being sent for your loss (right ****** ******* ?) but the check after almost 6 months never gets to you. It is time to involv... read more

Jordan E 

on BBB

3 years ago

Absolute garbage service from Mac Haik Service Dept in Flowood, MS. If I could give less than 1 star, I most definitely would. I brought my 2019 Dodge Ram 1500 in for Service on Monday the 9th of August, 2021 at 8am. Nobody called me one single time to keep me posted on my vehicle, let me know what is wrong with it, let me know what the process is, or anything at all whatsoever. I had to call at 2:14PM that same day and I spoke to ***** ********, who finally told me my radio had to be replaced, my key fob had to be replaced,... read more

Wyleshia B 

on BBB

3 years ago

Car went in for air not working and was told it was fixed only humidifier sensor bad picked car up starting running out and no air within 30 mins of leaving shop. Was told to bring car back and on the way had to pull over and get towed in. Car was running out but was told it should be okay to drive it back. Then now it's the thermostat sticking fixed that and was told to never come back because of my attitude and the miles on my car. Been going there since I purchased my car. 

Brittany R 

on BBB

3 years ago

The manager ***** ****** is unprofessional and rude. He does not know how to communicate with customers. He handles manners over the phone like an adolescent with loud tone of voice and abruptly ending the call in your face. Very disappointed with management of Mac Haik car dealership located in Flowood, MS. 

David H 

on BBB

3 years ago

Let me start by saying I don't normally openly complain or leave reviews but I will make an exception for this place. I recently purchased a used 2011 Corvette from Mac Haik Chrysler in Flowood, MS. I found the car on auto trader with a generic picture listed. It was initially listed for one price and I called as soon as they opened the next morning and spoke to a salesman named *****. He informed me the price had increased by $1,000 and couldn't give me a good reason why. I asked for actual pictures of the car and he sent 4... read more