Flow Volkswagen Service Center

Alan Mckinnon 

on Google

2 months ago

I took my car to this location for repairs, but the experience was extremely disappointing from start to finish. It took over a month for the repairs to be completed, which was far longer than expected. Throughout the process, my service advisor, Emma, was almost impossible to reach. She rarely answered the phone, and even when we communicated by text, days would pass before I received a reply. To make matters worse, she refused to coordinate with my insurance company and adjuster, which caused further delay and frustration.... read more

Jacint Horvath 

on Google

a year ago

Told us we needed to replace our brakes. Took our car to another mechanic and they said no issues with our breaks whatsoever. Since then we have heard nothing but bad things about Flow. 

Marissa Sluss 

on Google

a year ago

Brought in a 2018 VW Tiguan with an oil leak and rough idling. They gave no explanation for what had or could have actually caused the problems. Upon my further research, it looks like these VW Tiguans have a tendency to wear out the tensioners on the timing chains. So, could have been something as simple as a tensioner that needed replaced. But instead, the issues were not investigated further and the service department immediately escalated to "replace the entire engine and turbo" for an outrageous price. To add insult to ... read more