This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Flow Buick GMC of Fayetteville - Service
- Automotive
- Fayetteville, NC
About this business
Location details
5264 Red Tip Rd suite a, Fayetteville, NC, 28314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I made an appointment to have my thermostat replaced, as every symptom my car had was a clear indication that the thermostat was bad, and every GM vehicle my family has owned has had to have the thermostat replaced, from 1983 to 2019. I understand a diagnostic fee when there is a problem that is not clear. However, this fee should vary. I was charged $214 for them to read my codes. Then told, almost as if I never mentioned I needed a thermostat replaced, my thermostat needs to be replaced. Surprise, surprise! I had received ... read more
I had the pleasure to meet and work with Cowboy (JJ). Great salesman; professional and very knowledgeable. He explained everything from top to bottom about the vehicle. He did it all with a smile and he always made sure my daughter and I were smiling too! I couldn’t ask for anything more than the great service we received from him. I would like to say thank you so much to Flow Buick GMC of Fayetteville! Also I’d like to say to Cowboy, keep on doing what you’re doing. We really love the Buick Envista! I am so glad my daughter... read more
I purchased a 2024 GMC AT4X from this dealer less than a year ago. Although the salesman was great, which is probably why he earned his promotion, their service department has one of the rudest women I have ever dealt with as a service advisor. I would never purchase a vehicle from this dealer again. You spend 80k on a truck to get treated like absolute trash by one of their employees. If by any chance you have to take your vehicle in to service, which I wouldn’t recommend, I would recommend working with Troy. He at least le... read more
Patricia was really great to work with. She knows her customer service.
Worst service department ever. Customer service was terrible. I literally had to pop up at the service department to find out the status of my car. My car was kept over the weekend without my permission. I dropped my car off Wednesday I was told that it wouldn’t be done until Thursday morning. I was asked did I want it to stay over or pick it up. I agree to let it stay over since it would be fixed in the morning. Thursday came and went. Friday came and went. For two days I called and got no answer. I kept leaving messages, I... read more
Frequently asked questions about Flow Buick GMC of Fayetteville - Service
How is Flow Buick GMC of Fayetteville - Service rated?
Flow Buick GMC of Fayetteville - Service has a 3.5 star rating with 12 reviews.
When is Flow Buick GMC of Fayetteville - Service open?
Flow Buick GMC of Fayetteville - Service is closed now. It will open at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com