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10050 SW Innovation Way Suite 101, Port St. Lucie, FL, 34987, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointing experience. I scheduled an 8:00 AM appointment and even took time off from work to make sure I could attend. I arrived on time, only to find that the office had recently changed buildings and never communicated this to patients, which caused unnecessary confusion before even getting to the appointment. After driving to the new location. When the office opened at 8:00 AM, employees were still getting ready for the day instead of being prepared to see patients, despite the fact that 8:00 AM appointments were... read more
I gave my glasses frame (in excellent condition) to Florida Vision Institute at Tradition to replace lenses. Two weeks later, I received a phone call from Florida Vision optical associate, who informed me that my frame broke. When I got my frame back, I saw that it was broken in three different places. The manager Leanne said that a technician broke the frame while trying to remove the lenses because he had no experience of working with this type of frames (ic! berlin). Leanne also told me that I could buy a new frame from t... read more
If you value your time or are on a tight schedule avoid this place. The last two times I had an early morning appointment they called me 20-30 min after my appointment time even getting there 15 min early. Today's appointment after them already rescheduling me once their software was down (not the staff's fault) and they sent the whole lobby home to reschedule. Go anywhere else but here.
Florida Vision Institute & Katzen Eye Care. Marc, the manager at the front desk has a smirk on his face each time a patient complained. I sat and witnessed several complaints and then, when I checked out, I took had a concern with the miss-communication of a payment required for an eye exam that I clearly stated on my medical paper work NOT to perform unless my insurance covers it. When I checked out, I was being charged for it. I asked to speak to the manager for clarification. Instead of Marc being understanding, he stood ... read more
Florida Vision Institute has a 4.7 star rating with 1,765 reviews.
Florida Vision Institute is open now. It will close at 5:00 p.m.
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