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1220 5th Ave N, Naples, FL, 34102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 2:00 a.m. to 3:00 p.m. | |
| Tue | 2:00 a.m. to 3:00 p.m. | |
| Wed | 2:00 a.m. to 3:00 p.m. | |
| Thu | 2:00 a.m. to 3:00 p.m. | |
| Fri | 2:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It is concerning that a company of this nature operates without providing adequate channels for customer support. The absence of accessible communication methods—be it through phone, email, or in-person visits—raises significant issues regarding customer service. It is imperative to consider the implications if, for instance, a customer were to face a disruption in their electric service due to billing discrepancies and found themselves unable to contact the company for resolution. Such a situation would undoubtedly be unacc... read more
I have specifically asked the agent not to enroll in the power surge program which is 12 bucks a month. And he enrolled my in it anyways. This is fraud.
This address is inaccurate. There is no FPL here
How a company like this can exist is outrageous. No way to reach a human being, phone numbers listed on the website don't even ring out. No email address listed for support, a "live chat" option where nobody ever answers. Someone said "Your customer service is worse than Comcast" hard to believe but I think these guys have achieved it.
Wish I could give them a 0 star, 1 star is too kind. Terrible customer service and unethical business practices.
Florida Power & Light Co has a 1.5 star rating with 120 reviews.
Florida Power & Light Co is closed now. It will open at 2:00 a.m.
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