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Florida Power & Light Co

1.5

About this business

Location details

1220 5th Ave N, Naples, FL, 34102, United States

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WeekdayScheduleStatus
Mon2:00 a.m. to 3:00 p.m.
Tue2:00 a.m. to 3:00 p.m.
Wed2:00 a.m. to 3:00 p.m.
Thu2:00 a.m. to 3:00 p.m.
Fri2:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
1.5120 reviews
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Anthony DiBattista's profile image
Anthony DiBattista 
4 days ago

It is concerning that a company of this nature operates without providing adequate channels for customer support. The absence of accessible communication methods—be it through phone, email, or in-person visits—raises significant issues regarding customer service. It is imperative to consider the implications if, for instance, a customer were to face a disruption in their electric service due to billing discrepancies and found themselves unable to contact the company for resolution. Such a situation would undoubtedly be unacc... read more

Moh'd Al-Amin Daise's profile image
Moh'd Al-Amin Daise 
a month ago

I have specifically asked the agent not to enroll in the power surge program which is 12 bucks a month. And he enrolled my in it anyways. This is fraud. 

Melissa Hawkins's profile image
Melissa Hawkins 
a month ago

This address is inaccurate. There is no FPL here 

Hayes McNelis's profile image
Hayes McNelis 
4 months ago

How a company like this can exist is outrageous. No way to reach a human being, phone numbers listed on the website don't even ring out. No email address listed for support, a "live chat" option where nobody ever answers. Someone said "Your customer service is worse than Comcast" hard to believe but I think these guys have achieved it. 

David Whittaker's profile image
David Whittaker 
6 months ago

Wish I could give them a 0 star, 1 star is too kind. Terrible customer service and unethical business practices. 

Frequently asked questions about Florida Power & Light Co

How is Florida Power & Light Co rated?

Florida Power & Light Co has a 1.5 star rating with 120 reviews. 

When is Florida Power & Light Co open?

Florida Power & Light Co is closed now. It will open at 2:00 a.m. 

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