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Florida Power & Light
- Electricity Suppliers
- Lake City, FL
About this business
Location details
2618 NE Bascom Norris Dr, Lake City, FL, 32055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recently had a power surge issue diagnosed by a FPL technician (John). He installed a surge monitor on our home for 10 days. During the install he verified connections and wires on the poles in the neighborhood. The good news is he validated more than half of our power surges. Outstanding technician that really went the extra step to troubleshoot our neighborhood electrical issues.
Today is February 13th 2025...We have been trying to get power since December 10th 2024. Can never get a human on the phone. The person we were dealing with only communication is through email which is now disconnected. I have had to do there job for several portions of this process and am very frustrated. They have a monopoly on electric in my area so I am at the mercy of this company while paying for a house without power. Communication breakdown at its finest! If we ever get power I'm sure they would communicate really qu... read more
Those people are pure thieves after 5 years I figured out that I was charged between $100-$200 for FPL Budget Billing. I wasn't aware of it. They always charge you extra never you less. That's called a thieves plan. They are stealing people who are already struggling to pay the high actual bill. It will be ok of 50/50 sometimes you pay more and sometimes less. The problem always charges you more. Shame on you guys.
It is deeply concerning to share the challenges my family has faced with FPL’s service. My parents established an account on December 5th for their new property in Lake City, and as of today—over a month later—they still do not have electricity. Efforts to resolve this matter have been met with conflicting information and a lack of clear communication. Every call to FPL results in a different update, with no definitive timeline provided. When I visited the local office, I was informed they do not handle customer service and ... read more
It is impossible to speak to a human representative. Every time you ask it says that option is not available. My bill was wrong and my power cut off 2 weeks after the bill was paid. This company is a joke. I hate that I have to use them. I’d give them 0 stars if I could
Frequently asked questions about Florida Power & Light
How is Florida Power & Light rated?
Florida Power & Light has a 1.4 star rating with 50 reviews.
When is Florida Power & Light open?
Florida Power & Light is open now. It will close at 6:00 p.m.
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