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Shop 45/5 Viscount Pl, Manhattan, NY, 2170, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I would like to thank Michelle for her outstanding service. I came in store with my partner just for a look around after receiving such welcoming service from Michelle we ended up purchasing 2 pairs of Sunglasses one pair of Versace glasses and one pair of Armani sunglasses. We then returned about 1 week later with our Son and again with outstanding swrvice from Michelle my Son purchased a pair of sun glasses from Carrera range. Michelle is a great asset to Florentine eyewear Fashion spree. Please achknowlege Michelle for he... read more
Went to this store with my mate and he picked up 3 pairs sunglasses, staff said they had warranty, glasses were faulty and they were very rude when we went back to return them. Wouldn’t give us a manager to talk to no email or number to contact them. Witnessed this with my own eyes would not recommend buying from there. Would give this 0 stars if i was able to
Easily the worst customer service I’ve ever experienced. I returned faulty sunglasses only 10 days after buying them, and the staff refused every request to speak with a manager or provide any contact details. I called over eight times in a month and got nowhere — just rude, dismissive behaviour every time. I’ve since lodged complaints with ACCC and Fair Trading. I strongly regret shopping here and wouldn’t recommend this store to anyone.
Dodgy if you ask me. I asked a team member if I can have a refund if I go home and my father didn’t like the gift. She said “yes”. Then when going to pay she advised only a 7 days exchange policy. They lost a sale even though I was 99% sure my father was going to like the sunglasses. I know the lady was being conniving with the way she tried to sell to me. This was not even a clearance item… weird way of doing business, I don’t see this company lasting if this is their way of treating and tricking customers. I’d stay clear a... read more
Loved the sunglasses I got from there. Gave staff my email for a digital receipt. Never received the receipt. Glasses broke 4 months later. Had no way to refund/replace them due to no receipt. Pretty annoyed.
Florentine Eyewear Fashion Spree has a 2 star rating with 10 reviews.
Florentine Eyewear Fashion Spree is open now. It will close at 6:00 p.m.
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