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Florence Utilities Department

1.8

About this business

Location details

110 W College St, Florence, AL, 35631, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.8182 reviews
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Scot F's profile image
Scot F 
3 days ago

This company needs sued it should be against the law to charge double at night when they no we need light to survive its robbery to us people who cant keep affording to live as it is then they pull this mess which should be ilegal charging at night double the rates like we really dont have a. Choice in the matter to have to use power its wrong and needs to be looked at asap the only electric company that is causing folks to move away from florence utility its truly sad thats just the truth in the matter i think court is the ... read more

Francisco Alberto Reyes's profile image
Francisco Alberto Reyes 
4 days ago

thanks for working the fastest to reconnect the power back for more then 5k people . 

William Burnett's profile image
William Burnett 
5 days ago

We have weekly power flips and now they have the audacity to jack up the price on everyone. Rude, unprofessional, don't care, heartless, greedy. 

Scot F's profile image
Scot F 
a month ago

All night long not one truck on the road leaving us with out power pretty much entire night not one vehicle at all doing anything at all 

Fletcher Gray's profile image
Fletcher Gray 
a month ago

Customer service at Florence Utilities couldn’t be more rude. You’d think that after so many 1-star reviews and complaints there would be a change in attitude towards paying customers. You’d think wrong, though. Unfortunately I don’t have the choice of taking my business elsewhere, but I would if I could. I didn’t get the name of the lady on the phone, but she was incredibly short and condescending to myself and my partner. We were sent to collections AFTER the bill was paid. On the day after Christmas, too? I don’t know if ... read more

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Frequently asked questions about Florence Utilities Department

How is Florence Utilities Department rated?

Florence Utilities Department has a 1.8 star rating with 182 reviews. 

When is Florence Utilities Department open?

Florence Utilities Department is closed now. It will open tomorrow at 8:00 a.m. 

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