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176 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have always had very positive experiences at Florence Bank. Excellent customer service, friendly tellers and a special shout out to Caitlin at the King Street branch in Northampton for being such a friendly and helpful customer service person.
Money goes into limbo, no one can tell me when money will be deposited. No way to stop payments on an account without it being fraud. Overdraft fees are $30+ every single time. Wish I never opened a bank account here. Less than 1 star
I’ve had an account at Florence Bank for a long time, I’ve always been treated kindly even though a couple times there was a bump in the road but things were handled very efficiently and resolved favorably. Highly recommend Florence Bank
ATM eternally down. Every single time.
March 28th 2022: Let me tell you about my experience with FSB on King St. After opening a new savings account with my husband, I go to deposit a check which should be very routine. The teller at the drive thru was so rude and accusatory. She insisted I signed my husbands name for him. It's a joint account #1. #2 we both signed the check that was addressed to us both. Separately. She could even see our signatures on file to verify that. She gets a "supervisor" to review the account before agreeing to deposit it. The superviso... read more
Florence Bank - Northampton has a 3.4 star rating with 16 reviews.
Florence Bank - Northampton is closed now. It will open tomorrow at 9:00 a.m.
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