Floortex Design Abbey Floors of Vacaville

S - S 

on Google

a year ago

I am a repeat customer so obviously I have been very happy with the outcome each and every time. Sherri is wonderful, not pushy at all and really listened. I gave her an idea of what I was looking for and with her experience and knowledge I was finally able to make a decision, but not before completely changing colors three different times. Sherri was a huge help and even dropped off a few samples at my home. Her installation team, Luiz and his assistant were great also. They were professional, very courteous, competent and ... read more

Stephanie Anne 

on Google

a year ago

I didn't use their services, but they were very professional and told us their professional opinion. They are very honest and care about our property/project. They were realistic with the pricing/situation. They were not sharks and trying to get us to buy an entire project's worth of flooring. We were looking for not a long term solution since it was only a 5x6 fix, not replacing the whole property's flooring. I highly recommend looking into them! If and when our flooring needs a full replacement, we will have Floortex in mi... read more

Wayne Jones 

on Google

2 years ago

We had luxury vinyl floors installed a year and a half ago from Floortex Vacaville and we have two panels with bubbles in them. We have contacted Laura and she indicated that they would take care of the panels because we have extra floor material. Since I made contact with them I have left at least 6 messages and they now will not return my calls. I asked them to let me know if they are not going to fix these so I can call another company for repairs but they do not have the courtesy to call back. Stay away from Abbey Floors... read more

Pacific Post Tension 

on Google

2 years ago

I wish I could give Abbey Floors negative stars. I had my floors installed the first week of Dec.2021. I have had nothing but problems since the moment the installer showed up at my house 3 hours late the first day. The floor on my stairs is cracked and broken, boards are snapping out of place. I had to have a second installer come in to do transition pieces and a carpet guy come and transition the carpet and flooring. All because the first installer was not nonweldable enough to know how to complete. Laura, the manager and ... read more

debbie weber 

on Google

2 years ago

I wish I could give Abbey Floors negative stars. I had my floors installed the first week of Dec.2021. I have had nothing but problems since the moment the installer showed up at my house 3 hours late the first day. The floor on my stairs is cracked and broken, boards are snapping out of place. I had to have a second installer come in to do transition pieces and a carpet guy come and transition the carpet and flooring. All because the first installer was not nonweldable enough to know how to complete. Laura, the manager and ... read more