Flooring Expo by Carpet King

Chris P. 

on Birdeye

a year ago

Installers were great, and did a wonderful job.  Very quick and efficient!  The sales folks were not fun to work with.  The last time I heard from the sales guy was when I told him my wife no longer wanted to talk to him because he made her cry.  That was 1 day before the installers showed up to get the floors done.  We had already made the first payment and there is a 30% restocking fee, so we were stuck dealing with him and could not find a new vendor.  He said he had a contact that might be able to redo our stair skirts t... read more

Dana W. 

on Birdeye

6 years ago

We highly recommend Flooring Expo, Woodbury, MN, location. We had a hard time finding a particular discontinued carpet/color, but Terry was able to locate it for us. He, Khong, and other sales associates also kindly arranged to hold our order for over six months when we found our home renovation project had been delayed. What a stress reliever this was, as a lot of our other home renovation aspects were based around this particular carpet and color. Justin, who measured and installed, did an expert job-- tight and smooth,... read more

Mymy H. 

on Birdeye

6 years ago

The Best Customer Service! I recently just purchased Quincy Oak vinyl plank flooring from Flooring expo in Woodbury a couple months ago. Kong was helping me out and he was Great! He taught me different kind of flooring and what will be best for my new home. Quincy Oak is my favorite product there. It has a bright gray color and it is within my budget. I'm glad I picked his products. I would recommend Kong to my families and friends. He provided the best customer service in Woodbury store. I'll definitely come back when I nee... read more

Mark B. 

on Birdeye

9 years ago

I will never buy from Carpet King again! They had to come out twice to re do work on my wood floor. I got some water( they say) on the wood laminet floor and it ruined two boards. We had our older wood floor ( fromm another co,) for 15 years and never had any problems. The salesman never told us about how to protect our floor or gave us a care kit for the floor. WE would have paid more for a floor that is sealed better but my wife and I assumed that all floors were like the floor we had for 15 years with no problems. carpet ... read more

Mark B. 

on Birdeye

9 years ago

I will never buy from Carpet King again! They had to come out twice to re do work on my wood floor. I got some water( they say) on the wood laminet floor and it ruined two boards. We had our older wood floor ( fromm another co,) for 15 years and never had any problems. The salesman never told us about how to protect our floor or gave us a care kit for the floor. WE would have paid more for a floor that is sealed better but my wife and I assumed that all floors were like the floor we had for 15 years with no problems. carpet ... read more

Mark B. 

on Birdeye

9 years ago

I will never buy from Carpet King again! They had to come out twice to re do work on my wood floor. I got some water( they say) on the wood laminet floor and it ruined two boards. We had our older wood floor ( fromm another co,) for 15 years and never had any problems. The salesman never told us about how to protect our floor or gave us a care kit for the floor. WE would have paid more for a floor that is sealed better but my wife and I assumed that all floors were like the floor we had for 15 years with no problems. carpet ... read more

Mark B. 

on Birdeye

9 years ago

I will never buy from Carpet King again! They had to come out twice to re do work on my wood floor. I got some water( they say) on the wood laminet floor and it ruined two boards. We had our older wood floor ( fromm another co,) for 15 years and never had any problems. The salesman never told us about how to protect our floor or gave us a care kit for the floor. WE would have paid more for a floor that is sealed better but my wife and I assumed that all floors were like the floor we had for 15 years with no problems. carpet ... read more