FLOORBANK - Hardwood, Engineered hardwood, Vinyl Flooring & Staircase Manufacturers

ZJ Despot 

on Google

3 months ago

Professional and quality material and work. Each crew responsible for various aspects of the renovation project was proficient and efficient. Gave the contractor Dilan a very strict timeline and he respectfully delivered. They worked well with me to ensure I got what I wanted and making sure to discuss with me about what would work better for me and why. Floating laminate flooring, accent wall in the floor to ceiling powder room, large tiles with minimal grout lines, pot lights done in one day in the entire home, stairs with... read more

A J 

on Google

6 months ago

I had a very frustrating experience with this company. The vanity I ordered was charged at three different prices, which should have been a red flag from the start. I was told the unit was solid wood, but it turned out to be plywood. When I delivered it to my customer, I discovered multiple issues, including mismatched handles, scratches on the interior, and loose doors that were nearly falling off. When I raised these concerns, the owner attempted to place the blame on me—going as far as accusing me of changing one of the d... read more

Jawad Omin 

on Google

6 months ago

Terrible customer service. Paid in cash and then they ask for a receipt when I’m addressing an issue, knowing full well no receipt exists. 

John Reardon 

on Google

8 months ago

Purchased stair treads, they gave me the wrong size , I returned for a refund , they couldn’t refund my money so I left as they said I would receive an e-transfer refund but wait, here’s the kicker they accused me of returning damaged products and wanted to subtract money that was owed. I’m still waiting for my refund.