Flexdrive

Tony Blas 

on Google

3 weeks ago

I want to shout out Juan from Lyft Flex Drive for going above and beyond. When I went in to rent my vehicle, he didn’t just hand me keys — he explained the process thoroughly, anticipated possible issues, and made sure I was fully informed. When a system error popped up, he took full ownership. He scheduled my dealership appointment, arranged transportation to and from the dealer, and followed up with me personally. Because of his support, I was able to call in for missed wage credit and move forward with confidence. Even ... read more

M. R. 

on Google

3 months ago

It gives me no pleasure to write this, but it's needed in cases like this. If I could give -1 million stars, I definitely would. So, supervisor Brandon ("I won't share my last name" and "I don't give out my email because I don't want to be harassed" by customers/clients), this one's dedicated to you. Guess that also explains why this location doesn't share ANY of its phone numbers. They don't want to get "harassed" by clients: To start, just because you have worked at a location for 3 years doesn't mean that you know anyth... read more

DaalJett 

on Google

2 months ago

This is the worst deal ever! It's a trap! Don't do it! I had an accident. Flex Drive road side assistance towed the wrecked car from the accident. The insurance covered 100% of the damage but they continued charging me rent for 4 more weeks. Now they're charging me $500 dollars to repossess the car even though they had the car since the day of the accident. Now I have lost 5 weeks of work and Lyft and Flex Drive say I owe them over $2,000. I have a family that I can't earn any money to support. My wife had to pawn her we... read more

Anthony Braxton 

on Google

4 months ago

I usually don’t do reviews but this situation needs to be addressed. I recently just started driving for Lyft. The day I picked up the car I waited 5 hours to get the car. They had to fix the breaks and put tires on. The brother who was working took care of me and he was super cool so I didn’t mind it. I believe is name was Rob. Took some money off the rental and all that for the inconvenience. Today, 1/21/22 I notice that the breaks are BAD, I drive there and it’s packed. The only person that’s in there is this cat who is s... read more

Omar Omr 

on Google

9 months ago

I had the worst experience ever! I made a reservation and I made a deposit online 3 days ago and I had an appointment today to pick up the car!! Unprofessionally they texted me 30 mins before my appointment time while I was driving to the location to inform me that they don’t have a car at this time!!!! I got there and they handled it very poorly, they didn’t even accommodate me driving for 30 mins to get there!