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Flexcar
- Automotive
- Boston, MA
About this business
Flexcar is a new way to have your own car. Enjoy all the benefits of ownership and much more. None of the hassle.
Location details
200 Pier 4 Boulevard, Boston, MA, 02210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 8:30 a.m. to 5:30 p.m. |
Do NOT NOT NOT! YOU HAVE TO BE DESPERATE TO WORK WITH THIS COMPANY. AFTER A WHILE YOU WILL REALIZE IT'S NOT WORTH IT! Just save your money and get a cash car and get an extended warranty.- Unreliable vehicles.- They over charge and will not allow you to speak with the billing department.- When you return the vehicle they dont process it same day and charge extra days
Getting the car was easy. Keeping it war hard. After having the car, someone impersonating Flex Car called me and got my banking info. This compromised my account. I let flex car know i had to lock the card and offered to pay with another card. They ran the locked card anyway and then said they would issue a warrant for my arrest for grand theft auto because the balance wasn't paid. I offered to pay immediately with any other card, they refused. Whem I fixed my debit card they said because they ran the card and it didn't go ... read more
I was looking to join **** car, however, the reports are frightening. I'm desperate to get into another vehicle but not at this cost and frightening experiences. Their add's are appealing, attractive, which appear to be a suductive set up for destruction. I think I'll pass. I think everyone should be warned about this company. They need to shape up or ship out. We don't need another corporation in this country sticking to it's hard working citizens. Everything appears to be based on greed and selfishness. I love their concep... read more
Stay away from this company flex car when I signed up two years ago they were very organized and a fair price to use for a rental / lease now going forward they make up their own rules they change the prices and they have terrible customer service agents if you don't follow their rules or harass you and they come and repossess your car.
STAY AWAY! Worst decision I've ever made was getting a Flexcar membership. I rented a 2020 **** Ecosport, and its wheels kept getting out of alignment. Their service team admitted its a common issue theyve seen, yet they offered no real solution. I had to take it to the shop four times in eight months. Their only option was for me to swap the carbut since I got my membership in June, their prices have increased by $100 per month on every car, plus an extra $95 per month for the same insurance plan. Thats nearly $200 more per... read more
I've Been A LEGACY Customer of ********************** since they 1st started in ******* (March 2021 to be exact). I was very excited and PROUD to be a Flexcar Customer and was MORE Excited to be a Member when the Membership option was 1st introduced. Ever since they changed they're policies and features, it has been down hill ever since. This past weekend, and for the 1st time, I was victim of a potential car theft (car break in) at my apartment complex. I called the police, made a police report, called Flexcar and filled ou... read more
I was just scammed by FlexCar. Unfortunately, I damaged the passenger side mirror. I was told I had to return the car within 24 hours. I complied by dropping everything and returning the car the same day after driving almost 2 hours to their nearest hub. My card was charged $687.79 for the next month, which they told me would be refunded. They also have my $249 security deposit, which they said will be refunded or applied to any outstanding balances. Now Im getting emails that I owe $856 for the mirror damage. They do not re... read more
Avoid Flexcar at All Costs - Scammed by Unscrupulous I'm extremely disappointed and frustrated with Flexcar's unethical practices. They charged me an outrageous amount for minor, almost invisible scratches on the vehicle. The scratches were barely noticeable and didn't affect the car's performance whatsoever.Their policy seems designed to rip off unsuspecting customers, and their attitude is appalling. The staff showed zero willingness to negotiate or understand my perspective. It's clear they prioritize profits over custome... read more
This company is a complete scam. They take your money for a car and then make a reason to cancel your reservation. On August 27 my wife had put in to rent a flex car with her credit card. Her license was expired for a few days and they requested more information since the card was in her name. We didnt send it because her id was expired by a few days when we ordered the car. She realized this error and cancelled the original purchase. The next Day, August 28, I had reordered a car with my debit card and with my debit card in... read more
Frequently asked questions about Flexcar
How is Flexcar rated?
Flexcar has a 4.3 star rating with 373 reviews.
When is Flexcar open?
Flexcar is open now. It will close at 5:30 p.m.
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